Housekeeper

InTech•Indianapolis, IN

2d•Onsite

About The Position

The Housekeeper maintains the cleanliness and appearance of hotel guest rooms and public areas to provide guests with a welcoming, clean, and comfortable environment. The role involves cleaning and resetting guest rooms and bathrooms, maintaining common areas, responding to guest needs, and following hotel safety, security, and housekeeping procedures. The position pays $16–$16.50, based on experience and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or equivalent preferred.
No prior experience required; hospitality experience is a plus.
Basic verbal and written communication skills.
Ability to stand and maintain well-paced mobility for up to 8 hours.
Ability to regularly and continuously lift up to 30 pounds.
Ability to bend, stoop, squat, and stretch to perform cleaning tasks.
Ability to maintain a neat, clean, and well-groomed appearance according to company standards.
Flexibility to work varying schedules, including nights, weekends, and holidays.

Nice To Haves

Hospitality experience.

Responsibilities

Clean and reset guest bedrooms and bathrooms according to established standards, using provided chemicals and cleaning equipment safely and properly.
Maintain hallways and common areas as assigned.
Perform other requested duties, including cleaning unexpected spills and completing special guest requests.
Assist housekeeping associates in maintaining clean and organized work and public areas.
Participate in the hotel’s carpet care program by spotting carpets during room cleaning.
Report maintenance issues or needs to the Supervisor.
Stock and maintain housekeeping carts and linen storage rooms.
Accurately complete room assignment sheets, documenting completed tasks and any issues encountered.
Respond promptly to guest complaints and special requests to ensure guest satisfaction.
Follow procedures for entering guest rooms to protect guest privacy and security.
Greet guests warmly and offer friendly assistance when interacting with them.
Follow company safety and security policies, including proper handling and storage of keys and lost-and-found items.
Know and follow emergency procedures and blood-borne pathogen protocols.
Communicate effectively with coworkers and other departments to support a positive work environment.