Housekeeper - Willowtree Apartments & Tower

American Campus Communities•Ann Arbor, MI

21d•Onsite

About The Position

The Housekeeper maintains the Willowtree Apartments & Tower student housing community, including its amenities, to support a positive living experience for residents. The role involves cleaning common areas and resident spaces, preparing apartments for turnover, and keeping shops, storage areas, and back-of-house environments clean and organized. The position offers opportunities to grow through support of nearby properties and on-the-job training. The ideal candidate is reliable and detail-oriented, follows established procedures, and helps maintain property and apartment standards. Prior housekeeping experience is helpful but not required. The role also requires representing American Campus Communities in interactions and following its Photo, Video and Voice Recording Policy; certain activities may be recorded for quality control or training.

Requirements

Knowledge of general housekeeping and cleaning tasks.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to understand and follow safety rules for handling and using chemicals.
Ability to understand and carry out written or verbal multi-step instructions.

Nice To Haves

Prior housekeeping experience.

Responsibilities

Clean the property to standard, including vacuuming, mopping, and picking up trash.
Vacuum, mop, and/or shampoo floors in resident rooms and common areas.
Clean and stock bathrooms, including tub, shower, and toilet areas.
Assist in the property turnover process.
Maintain clean and orderly shops, storage areas, and back-of-house environments, keeping supplies organized.
Perform other duties as assigned by the supervisor.
Serve as an American Campus representative and liaison in all interactions.