Housekeeper

Marcus Corporation•Lake Geneva, WI

80d•Onsite

About The Position

The Housekeeper at Grand Geneva Resort & Spa helps prepare rooms for incoming guests and maintain clean, neat, and tidy areas throughout the hotel. The role involves cleaning and inspecting guest rooms, replenishing supplies, responding to guest requests, and helping deliver the resort’s guest experience. The position requires a varied schedule, physical stamina for repetitive manual tasks, and a professional, courteous manner.

Requirements

Must be able to work a varied schedule that includes days, evenings, weekends, and holidays, and work under pressure.
Physical stamina to complete repetitive manual labor tasks.
Must be able to lift, push, pull, or carry up to 50 pounds.
Must be able to stand, walk, bend, kneel, lift, grasp, stretch, use a vacuum, and push a cart regularly and for extended periods.
Must represent the company in a professional, well-groomed, and courteous manner.
High school education or equivalent.
Reliable transportation to and from work.

Nice To Haves

Previous experience in the same or a similar position at a full-service hotel is preferred.
Experience as a guest room attendant, cleaner, or in housekeeping roles at hotels, hospitals, casinos, or residences is preferred.

Responsibilities

Provide prompt, courteous, and superior service to all guests.
Clean stay-over and check-out rooms, changing sheets and replenishing towels and amenities as needed.
Thoroughly clean and inspect guest rooms, including bathrooms, walls, mirrors, tiles, counters, floors, and furniture, with attention to detail.
Vacuum rooms, empty trash, restock amenities, and organize housekeeping closets.
Make up rollaway beds and cribs in vacated rooms and notify house attendants for storage.
Respond quickly to guest requests and assist with requests for additional items.
Follow chemical safety rules and handle hazardous materials properly.
Report suspicious activities and hazardous conditions to Security.
Turn in found items to Lost and Found.
Maintain high guest-relations standards.

Benefits

A free, well-balanced meal every shift.
Discounted gym membership.
Room discounts at Marcus Hotels & Resorts.
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
Free parking.
Two-for-one movie theater coupons at Marcus Theatres.
Ability to grow your career and transfer between properties.
Early wage access.
Paid time off.
Flexible scheduling.
Medical, dental, and vision insurance offered after 30 days of employment.
Company-paid life insurance.
Employee assistance program.
401(k) with employer match.