Housekeeper

Brookdale Senior Living Inc.•Lubbock, TX

About The Position

The Housekeeper cleans and sanitizes public and shared spaces, residents’ apartments, and designated community areas to maintain a positive environment for residents and guests. The role includes routine and deep cleaning, careful handling and labeling of cleaning supplies, and following safety procedures. Housekeepers interact courteously with residents and guests, respect residents’ privacy and belongings, communicate relevant health concerns to management, and respond to resident emergencies according to established protocols. The position also involves attending assigned training and may include assisting with disaster management and evacuations. The role requires following detailed written or verbal instructions and completing repetitive cleaning duties efficiently. Physical demands include standing, walking, sitting, handling objects, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and lifting up to 50 pounds. Work may involve interaction with coworkers, residents, or vendors; occasional weekend, evening, or night work for shift coverage; and on-call availability as needed. Potential exposures include communicable diseases, latex, blood-borne pathogens, drugs, chemicals, infectious or biological hazards, and risks of falls, burns, odors, or cuts from equipment.

Requirements

High school diploma or General Education Diploma (GED) preferred.
Basic skill in following written or verbal instructions and completing repetitive, well-defined duties.
Ability to complete cleaning tasks in a timely, effective, and efficient manner.
Ability to respect residents’ privacy and refrain from discussing residents’ personal situations or problems with others.
Willingness and ability to communicate with residents with varying levels of functioning and different personalities.
Ability to lift up to 50 pounds.
Ability to work occasional weekends, evenings, or nights if needed for shift coverage.
Availability for on-call work as needed.

Nice To Haves

Prior housekeeping or cleaning experience.
High school diploma or General Education Diploma (GED).

Responsibilities

Clean, polish, and sanitize gathering and public spaces, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
Clean floors by sweeping, dusting, mopping, stripping, waxing, buffing, and disinfecting; set out and remove caution and safety signs appropriately.
Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
Remove dirt, dust, grease, and film from surfaces using appropriate cleaning and disinfecting solutions; handle hazardous cleaning supplies according to procedures and ensure accurate labeling.
Clean public restrooms, including washing, sanitizing, and polishing fixtures and removing water marks.
Conduct deep cleaning of apartments, furniture, window treatments, and designated community areas within assigned timeframes.
Perform basic apartment cleaning, including cleaning bathroom fixtures and floors, wiping kitchen surfaces, cleaning appliances, vacuuming, and dusting.
Respect residents’ privacy and belongings; remove bed linens and return them to residents for cleaning, make beds with clean linens according to resident preferences, and log cleaning activities as required.
Interact with residents and guests in a friendly and courteous manner, providing assistance, directions, and meaningful attention as appropriate.
Communicate concerns about residents’ health to management as appropriate.
Attend and participate in scheduled or directed in-service classes and on-the-job training.
Respond to resident emergencies by contacting appropriate internal and external parties according to protocol; may assist with disaster management and evacuation activities.
Perform other duties as assigned by the supervisor.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k) for eligible associates; temporary associates may participate.
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional voluntary benefits, including identity theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional voluntary benefits for eligible full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
Tuition reimbursement for eligible full-time associates.
Advance of naturalization application fees, up to $725 less applicable taxes and withholding, for qualified associates who have been employed for at least one year.