Housekeeper

Hilton Grand Vacations•Kihei, HI

About The Position

The Housekeeper performs daily cleaning duties in assigned rooms to provide owners and guests with a clean, comfortable living space. The role includes cleaning rooms to resort standards within allotted production timeframes, responding courteously to guest requests, and supporting the housekeeping team with supplies, inventory, safety, and other work assignments. The position requires flexibility to work morning and mid-day shifts; schedules vary according to operational needs.

Requirements

  • 1–3 years of related experience.
  • Able to lift up to 25 pounds and push or pull a cart weighing over 200 pounds.
  • Basic verbal and written language skills to communicate with guests, owners, and co-workers and understand job assignments.
  • Physically able to work from ladders, move furniture, and operate cleaning equipment.
  • Able to tolerate exposure to general cleaning chemicals and environmental factors including humidity, cold, heat, dust, and noise.

Nice To Haves

  • High school diploma or GED.
  • Prior housekeeping experience in the hospitality industry.

Responsibilities

  • Clean assigned rooms by stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linens and guest amenities, and moving furniture.
  • Complete room-cleaning work within allotted timeframes and production standards.
  • Greet guests and respond promptly to requests with friendly acknowledgment.
  • Know resort services, activities, and local attractions to assist with guest inquiries.
  • Report deficiencies to maintain rooms in compliance with resort standards.
  • Follow safety procedures and standards, and recognize and act in emergencies.
  • Follow key control protocol.
  • Keep carts clean and supplies and equipment neat and orderly.
  • Secure departmental assets and supplies neatly in storage areas.
  • Assist management in maintaining accurate linen and supply inventories.
  • Promptly turn in lost-and-found items after tagging and identifying them.
  • Assist co-workers and perform other work assignments as requested.

Benefits

  • Daily Pay, allowing employees to access earned pay before payday.
  • Recognition programs and rewards.
  • Discounted Hilton hotel rates worldwide.
  • 401(k) program with company match.
  • Employee stock purchase program.
  • Paid holidays, sick days, and a paid time off program.
  • Tuition reimbursement.
  • Learning and career advancement opportunities.
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