Housekeeper Full Time-101010

Extended Stay America•Phoenix, AZ

About The Position

The Housekeeper demonstrates and promotes a strong commitment to providing the best possible experience for guests and associates. The position is responsible for cleaning guest rooms according to company guidelines, standards, policies, and procedures. The Housekeeper also maintains housekeeping carts, cart rooms, laundry areas, and overall hotel cleanliness; responds to guest requests when reasonable and practical; reports maintenance issues and guest property left in check-out rooms; follows safety and security procedures; and completes required training. The role may include cleaning additional hotel areas as assigned.

Requirements

  • No prior experience or training is necessary.
  • Understand instructions, policies, and guidelines and communicate effectively with the manager and staff.
  • Follow guidelines and adhere to time objectives, productivity measurements, and other company standards and expectations.
  • Apply good judgment at all times.

Responsibilities

  • Demonstrate and promote a 100% commitment to providing the best possible experience for guests and associates.
  • Clean assigned guest rooms in accordance with company standards, policies, and procedures.
  • Maintain housekeeping carts, cart rooms, and laundry areas to company standards while in use.
  • Stock carts and cart rooms when necessary or as directed by management.
  • Report maintenance issues directly to the front desk and/or manager on duty.
  • Report guest property remaining in a check-out room directly to the front desk and manager on duty.
  • Assist with and provide reasonable accommodation in response to guest requests whenever possible and practical.
  • Comply with all safety and security policies and procedures.
  • Complete all required and annual Extended Stay University training.
  • Clean other hotel areas as assigned, including associate breakrooms, guest laundry, fitness rooms, vending areas, stairwells, and common areas.
  • Maintain overall hotel cleanliness.
  • Perform other duties as assigned by the management team.

Benefits

  • Weekly pay
  • Competitive wages
  • Great working environment
  • Employee recognition programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care and dependent care flexible spending accounts
  • Employer-paid basic life and AD&D insurance
  • Employer-paid long-term disability
  • Optional employee-paid voluntary benefits, including short-term disability, buy-up long-term disability, supplemental life insurance, and dependent life insurance
  • 401(k) savings plan
  • Paid time off
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies
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