Housekeeper at Fairfield Inn Winston Salem

Summit Hospitality Incorporated • Winston-Salem, NC

14h • Onsite

About The Position

As a Housekeeper for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for cleaning guest rooms and public areas. Our guests expect and deserve a spotless environment when they check-in and stay with us. Adhering to Corporate and Brand standards for quality and cleanliness are paramount to our success. The Housekeeper who works for a Summit Hotel is friendly, helpful, efficient, and devoted to making all guests feel welcome and comfortable.

Requirements

• 1-2 years of experience with name brand hotel housekeeping preferred
• Can-do attitude and willingness to jump-in and do the assigned work in a cheerful and respectful manner
• Service oriented style with professional presentation
• High energy and attention to detail
• Willingness to respond quickly to guest requests
• Teamwork and partnership attitude towards fellow associates and management
• Potential interest in being an Executive Housekeeper/Housekeeping Manager

Responsibilities

• Respond promptly to requests from guests and other departments.
• Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Strip dirty linens off beds.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry.
• Clean bathrooms.
• Remove trash, dirty linen, and room service items.
• Check that all appliances are present in the room and in working order.
• Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings.
• Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.

Benefits

• Personal time/ Vacation time for Fulltime associates
• Insurance benefits; Medical, Dental, Vision, Life Insurance, FSA, Supplemental insurance for Fulltime associates
• Hotel Discounts
• Quarterly Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed