Housekeeper

Bassett Healthcare Network•City of Oneonta, NY

88d•Onsite

About The Position

The Housekeeper serves as a patient ambassador while cleaning assigned hospital areas. The role uses appropriate chemicals, techniques, and infection-control procedures and follows the department’s 10 Step Cleaning method, assigned duties, checklists, policies, and procedures. Depending on qualifications and applicability, the Housekeeper may perform floor care and maintenance, maintain linen levels, and support positive interactions between linen supply and receiving departments. The position also supports inventory management and linen distribution across hospital departments. Tasks include preparing and replenishing carts to established par levels, delivering clean linen, receiving and checking linen deliveries against invoices, recording linen needs, and maintaining clean, orderly inventory rooms. The Housekeeper reports maintenance needs and service concerns to a supervisor, maintains equipment and storage areas, performs related services such as changing curtains and stocking supplies, and carries out other duties as assigned.

Requirements

High school diploma or equivalent preferred.
Accountability.
Attention to detail.
Customer service skills.
Listening skills.
Ability to maintain confidentiality.
Reliability.
Ability to perform medium work, exerting up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly.
Ability to meet the listed physical demands, including frequent grasping, lifting, pulling, pushing, reaching, repetitive motion, standing, talking, visual acuity, and walking; and occasional balancing, climbing, crouching, typing/clerical dexterity, kneeling, computer use, and stooping.
Ability to undergo constant fit testing.

Responsibilities

Clean assigned areas using the 10 Step Cleaning method, appropriate chemicals and techniques, infection-control procedures, and assigned duty lists or checklists.
Interact professionally with patients and incorporate scripting/GREAT into daily tasks.
Follow department policies and procedures, including applicable EPIC policies and procedures.
Perform floor-care and maintenance tasks when qualified, including burnishing, top scrub and recoat, stripping and applying new finish, and bonneting.
Maintain linen levels and support positive interactions between linen supply and the areas receiving linen, as applicable.
Report maintenance or repair needs promptly to management or on the daily checklist.
Perform related services such as changing curtains and stocking supplies.
Maintain equipment, tools, and storage areas in clean, orderly, and good operating condition.
Manage inventory levels, including exchange carts, AM carts, floor carts, closets, and unit carts; count linen and replenish items to par levels.
Round units with an iPad or other recording device to identify linen needs, fill inventory carts, and record final data as requested by department leadership.
Restock and deliver clean linen to hospital areas, including clinics and outsourced couriers.
Unload clean-linen deliveries, place items on shelves, and reconcile received quantities with invoice counts.
Maintain the orderliness and cleanliness of inventory rooms, including dusting, wet mopping floors, and removing garbage.
Contact the direct or acting supervisor about concerns that arise while providing services on units.
Present professionally and communicate effectively with hospital staff, including nurses, nurse managers, clinicians, Central Supply, the Materials Manager, and Environmental Services.
Perform other duties as assigned.