Housekeeper

HCW Hospitality•Scottsdale, AZ

About The Position

At HCW Hospitality, cleanliness is part of the guest experience. The Housekeeper helps create rooms that feel fresh, cared for, and ready to welcome each guest. Attention to detail, pride in work, and commitment to service contribute to creating memorable guest experiences. The role involves cleaning and restocking guest rooms, maintaining housekeeping supplies, reporting maintenance issues and safety hazards, assisting with deep cleaning, and responding to guest requests. The Housekeeper may also perform additional duties assigned by management to support hotel operations.

Requirements

  • Strong attention to detail and commitment to cleanliness.
  • Ability to work independently and as part of a team.
  • Excellent time-management skills.
  • Positive attitude and ability to maintain composure under pressure.
  • Strong communication skills and willingness to assist guests and team members.
  • Physical ability to perform cleaning tasks, including lifting, bending, and standing for extended periods.

Responsibilities

  • Thoroughly clean and restock guest rooms to meet standards of cleanliness and comfort.
  • Complete daily tasks, including making beds, cleaning bathrooms, vacuuming, dusting, and restocking amenities.
  • Keep the housekeeping cart supplied, clean, and organized.
  • Report maintenance issues or safety hazards in guest rooms or public areas.
  • Assist with deep cleaning tasks, including moving furniture and cleaning carpets.
  • Provide a welcoming and hospitable environment for guests and promptly address requests.
  • Perform additional duties assigned by management to support hotel operations.
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