Housekeeping | Environmental Services Staff | Sanitation Technician

Heritage Senior Living•Eau Claire, WI
•Onsite

About The Position

Heritage Senior Living is seeking a dependable, caring Housekeeper for Heritage Oakwood Hills Senior Living in Eau Claire, Wisconsin. The Housekeeper maintains clean, safe, comfortable, and welcoming resident apartments, common areas, and other spaces throughout the community. The role supports residents, families, visitors, and employees and contributes to a homelike environment through cleaning, laundry, sanitation, and respectful interactions with older adults. The Housekeeper follows established cleaning schedules, safety and infection-control procedures, and instructions for cleaning products and equipment. The role also involves resident laundry, housekeeping documentation, training, and collaboration with the community’s care and support teams. The position reports to the Executive Director or designee. Previous housekeeping experience is preferred but not required. Benefits and perks may be available depending on employment status, scheduled hours, location, and eligibility requirements.

Requirements

  • Ability to work independently with limited supervision.
  • Ability to work discreetly and respectfully in resident and guest areas.
  • Caring and compassionate attitude and genuine concern for older adults.
  • Strong attention to detail and organizational skills.
  • Strong customer-service orientation and a positive attitude.
  • Ability to follow cleaning, sanitation, safety, and infection-control procedures.
  • Ability to collaborate with employees throughout the community.
  • Ability to learn and use required electronic documentation systems.
  • Ability to meet applicable pre-employment, training, and regulatory requirements.
  • Ability to communicate effectively with residents, families, visitors, employees, and supervisors.
  • Ability to read and complete cleaning schedules, product instructions, safety information, electronic documentation, and other required records.
  • Ability to stand and walk for extended periods and frequently bend, reach, stoop, kneel, push, pull, and perform repetitive cleaning movements.
  • Ability to lift, carry, and move housekeeping equipment, supplies, laundry, and other items weighing up to 50 pounds as required.
  • Ability to push and maneuver housekeeping carts, vacuums, and other cleaning equipment.
  • Ability to safely use cleaning products, chemicals, and housekeeping equipment according to established procedures.
  • Ability to perform hands-on cleaning, laundry, and sanitation responsibilities throughout the workday.
  • Previous housekeeping, environmental services, hotel, healthcare, senior living, or related experience is preferred but not required.

Nice To Haves

  • Previous housekeeping, environmental services, hotel, healthcare, senior living, or related experience.

Responsibilities

  • Clean and maintain resident living areas, bathrooms, dining areas, offices, common spaces, and other areas throughout the community.
  • Sweep, mop, wash, and vacuum floors; dust and clean furniture, fixtures, windows, and other surfaces; empty and properly dispose of trash.
  • Clean resident equipment, including wheelchairs, as assigned, and complete routine and scheduled deep cleaning of carpets, furniture, and other areas.
  • Maintain a clean, organized, and stocked housekeeping cart and help keep the community presentable and welcoming.
  • Collect, wash, dry, fold, and return resident laundry according to established procedures, handling belongings respectfully and accurately.
  • Clean housekeeping laundry, including rags and mops, as needed.
  • Follow safety, sanitation, and infection-control procedures and use cleaning products, chemicals, supplies, and equipment safely and according to instructions.
  • Follow cleaning schedules, identify and report hazards or maintenance concerns, and notify leadership when supplies are needed.
  • Interact with residents respectfully and compassionately, protecting their privacy, dignity, belongings, and personal space.
  • Report observed changes in a resident’s condition or behavior to the appropriate care team member or supervisor.
  • Collaborate with caregivers, nursing, culinary, life enrichment, maintenance, and community leadership.
  • Document completed housekeeping services in the applicable point-of-care system and complete cleaning logs and other required records.
  • Complete required Relias education, assigned training, daily flash training, and scheduled meetings or education.
  • Complete other housekeeping and community responsibilities as assigned.
  • Maintain regular and reliable attendance and work a flexible schedule based on community needs, potentially including weekends, holidays, and additional hours.

Benefits

  • Health, dental, and vision insurance may be available, subject to employment status, scheduled hours, and eligibility requirements.
  • Paid time off may be available, subject to employment status, scheduled hours, and eligibility requirements.
  • Paid holidays and/or holiday pay may be available, subject to employment status, scheduled hours, and eligibility requirements.
  • Retirement savings opportunities may be available, subject to employment status, scheduled hours, and eligibility requirements.
  • Employee assistance and wellness resources may be available, subject to employment status, scheduled hours, and eligibility requirements.
  • Training and development opportunities.
  • Career growth and advancement opportunities.
  • Employee recognition programs.
  • A supportive and team-oriented work environment.
  • Meaningful work where employees can make a difference every day.
  • Competitive pay; salary range undisclosed.
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