Copy of Housekeeper
About The Position
The Housekeeper is responsible for cleaning and maintaining guest rooms according to hotel standards. This includes tasks such as making beds, replacing linens, cleaning and disinfecting bathrooms and kitchenettes, wiping surfaces, vacuuming, and removing trash. The role also involves restocking complimentary supplies, ensuring rooms meet hotel standards, and reporting room availability or suspicious activity to supervisors. Additionally, the housekeeper may assist with laundry duties and notify the maintenance department of any needed repairs. Discretion and a friendly demeanor when interacting with guests are essential.
Requirements
- Detail-oriented and thorough.
- Ability to remain discreet and respect the privacy of guests.
- Ability to perform consistent work to the highest of standards.
- Ability to interact with guests in a pleasant, friendly way.
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
Responsibilities
- Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
- Checks the inventory of cleaning cart and adds any necessary supplies.
- Knocks and announces self before entering room; returns at a later time if rooms are occupied.
- Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
- Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
- Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
- Wipes surfaces in room and cleans mirrors.
- Vacuums floors and removes trash.
- Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
- Ensures room meets hotel standards with a final walkaround.
- Notifies supervisor of room availability and reports any suspicious activity to security.
- Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
- Notifies maintenance department of needed maintenance or repairs.
- Takes found items to designated lost and found area if guest has checked out.
- Performs other related duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
