Housekeeper

Island Hospitality Management • Austin, TX

3d

About The Position

The Housekeeper is responsible for the overall cleanliness of the hotel, guest satisfaction, and meeting product quality standards. Duties include caring for guest rooms according to brand and IHM standards and notifying supervisors of damages, deficits, or disturbances. Scheduling availability may need to be flexible, and weekly hours vary based on guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed.

Island Hospitality provides a formalized training and development program for employees seeking to grow in the hospitality business. The role’s physical demands include standing, sitting, or walking for extended periods; lifting or moving up to 10 pounds regularly and up to 25 pounds frequently.

Requirements

• Be a highly motivated team player with strong initiative and a desire for achievement.
• Effectively handle workplace problems by anticipating, preventing, identifying, and solving them as necessary.
• Work well in stressful situations.
• Stand, sit, or walk for extended periods.
• Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Responsibilities

• Change sheets and arrange towels.
• Restock toilet supplies.
• Vacuum, dust, clean, and rearrange rooms after guests check out.
• Ensure rooms are cared for according to brand and IHM standards.
• Notify supervisors of damages, deficits, or disturbances.
• Provide excellent guest service and remain approachable to guests.

Benefits

• Medical, dental, and vision insurance
• HSA and FSA plans
• Dependent care FSA
• Identity theft protection insurance
• Commuter benefits for transit and parking
• Pet insurance
• PTO and payroll incentives for annual wellness exams
• Employee Assistance Program
• Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
• Paid sick and vacation time
• Family leave
• 401(k) retirement plan with employer matching; fully vested upon the first contribution
• Incentive-based bonus program
• Free hotel room nights and employee discounts
• Friends and family discounts
• Team member recognition and bonuses
• Discounted tickets through Tickets at Work
• In-house training and career growth opportunities
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed