Housekeeper

Wilderness Resort•Wisconsin Dells, WI

1d•Onsite

About The Position

The Housekeeper is responsible for ensuring guest satisfaction with room cleanliness. Team members work together to clean and prepare rooms for incoming guests in a timely manner. This is a part- or full-time position requiring day and weekend availability.

Requirements

Hardworking, dependable, enthusiastic, and customer-service-driven.

Responsibilities

Clean guest rooms and guest areas, including making beds, dusting, vacuuming, cleaning bathrooms, replacing supplies, and cleaning windows, mirrors, and patios.
Clean guest suites within the time allotted by management, following the provided procedures and using the provided chemicals.
Empty wastebaskets and empty and clean ashtrays.
Use chemicals according to directions and familiarize oneself with material safety data sheets.
Follow procedures for protection against blood-borne pathogens.
Ensure rooms are completed and signed off within the appropriate time frame.
Follow safety procedures, including safe bending, lifting, and equipment use.
Report hazardous conditions in the work area or equipment to management.
Keep housekeeping carts stocked, organized, and clean, with sufficient supplies.
Remove trash from and organize housekeeping carts and storage units.
Document and secure lost-and-found items.
Communicate with guests in a professional and friendly manner.
Restock the housekeeping cart at the end of the shift.
Immediately complete and submit a maintenance request form and/or missing inventory form to the Manager upon discovering property damage.
Perform other duties as assigned by management.