Housekeeper Supervisor

BallenIsles Country Club • Hardeeville, SC

11d • Onsite

About The Position

Riverton Pointe Golf and Country Club is seeking a Full-Time Housekeeper Supervisor. This role is crucial in creating a clean, welcoming, and well-maintained environment for members, guests, and team members. The ideal candidate will be organized, proactive, and passionate about leading a team while ensuring high standards of excellence. As part of Troon, a global leader in golf and community management, this position offers an excellent career opportunity within a fast-paced, hospitality-focused organization.

Requirements

• Previous housekeeping or custodial experience required
• Knowledge of professional cleaning methods, floor care techniques, and the proper use of cleaning equipment and supplies.
• Strong leadership skills with the ability to train, coach, and motivate team members.
• Excellent organizational and time-management skills, with the ability to prioritize responsibilities in a fast-paced environment.
• Effective verbal and written communication skills.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and presentation.
• Knowledge of workplace safety practices, chemical handling, and proper cleaning procedures.
• Ability to work collaboratively with multiple departments and respond professionally to member and guest needs.
• Dependable, flexible, and willing to take a hands-on approach to daily operations.

Nice To Haves

• Supervisory experience in hospitality, club, resort, or a similar environment preferred.

Responsibilities

• Supervise daily housekeeping operations to ensure all assigned areas are clean.
• Clean and maintain common areas, restrooms, and other facility spaces to established standards.
• Vacuum and mop floors to ensure cleanliness and safety.
• Clean and dust surfaces, glass partitions, doors, and other areas.
• Remove trash and ensure proper waste disposal.
• Promptly clean spills, broken glass, and other messes.
• Perform routine cleaning and maintenance of cleaning equipment and machinery.
• Replenish supplies, including toilet paper, paper towels, and other housekeeping essentials.
• Lead, train, and motivate housekeeping team members, promoting teamwork, accountability, and consistent performance.
• Create work schedules, assign daily tasks, and monitor productivity to ensure efficient operations and adequate staffing coverage.
• Conduct routine inspections of common areas, facilities, restrooms, and back-of-house spaces to maintain cleanliness and presentation standards.
• Ensure the proper use, storage, and maintenance of cleaning supplies, chemicals, and equipment in accordance with safety guidelines.
• Monitor inventory levels, manage supply requests, minimize waste, and maintain accurate stock levels to help control costs.
• Respond promptly and professionally to member and guest requests, concerns, and special housekeeping needs.
• Coordinate with other departments to support events, special functions, and additional cleaning requirements.
• Enforce workplace safety procedures and ensure compliance with housekeeping policies and sanitation standards.
• Identify opportunities to improve cleaning procedures, operational efficiency, and the overall appearance of the property.
• Maintain a professional, service-oriented environment that reflects Riverton Pointe and Troon's commitment to excellence.
• Perform other duties as assigned.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed