Housekeeping Room Attendant

Estancia Del Norte•San Antonio, TX

About The Position

The Housekeeping Room Attendant maintains the cleanliness, order, and overall appearance of hotel guest rooms and public areas, helping ensure guests have a clean, comfortable, and welcoming stay. The role suits a detail-oriented and efficient person committed to the hotel’s hygiene and presentation standards. The position is in the Housekeeping department and reports to the Executive Housekeeper, Director of Housekeeping, and/or Housekeeping Manager. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Previous housekeeping or cleaning experience in a similar environment is preferred.
  • Able to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
  • Frequently lift and/or move up to 25 pounds.
  • Regularly stand, walk, and reach with hands and arms; frequently stoop, kneel, crouch, or crawl; occasionally use hands to finger, handle, or feel and climb or balance.

Nice To Haves

  • Previous housekeeping or cleaning experience in a similar environment.

Responsibilities

  • Clean and service guest rooms, including making beds, dusting, vacuuming, and replenishing amenities.
  • Sanitize bathrooms and restock towels, toiletries, and other supplies.
  • Report maintenance issues or room damage to the appropriate department.
  • Ensure assigned rooms meet the hotel’s cleanliness and presentation standards.
  • Respond promptly to guest requests and provide excellent customer service.
  • Keep housekeeping carts and storage areas clean and organized.
  • Follow safety and sanitation policies and procedures.
  • Use approved cleaning chemicals for designated surfaces.
  • Update room status as necessary.
  • Log and securely store lost and found items according to brand and company requirements.
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