Houskeeper Leader 2nd Shift

PCSI - Professional Contract Services, Inc•Portsmouth, VA

3d•Onsite

About The Position

PCSI is hiring a Team Lead for its environmental services team at Naval Medical Center Portsmouth in Portsmouth, Virginia. The Team Lead works with peers and the Housekeeping Supervisor to ensure work meets contract requirements and standards. The role completes assigned routes, reports performance concerns and equipment deficiencies, assists with quality-control follow-up, and supports team members in their work. The position is full-time, second shift, typically Monday through Friday from 2:30 p.m. to 11:30 p.m.; the posting also states that the employee must be able to work any day of the week, including weekends and holidays. The role involves housekeeping and floor-care duties in a healthcare setting, including exposure to dirt, debris, odors, elevated noise, and healthcare-related hazards. PCSI is an AbilityOne employer and may prioritize individuals and veterans with disabilities based on the role; documentation may be required. PCSI does not offer immigration sponsorship for this position.

Requirements

High school diploma or GED.
Ability to read and understand service requests, container labels, product information, and directions for cleaning chemicals and other materials.
Working knowledge of cleaning methods, chemicals, and equipment.
Working knowledge of safety practices related to the work.
Ability to follow directions and work rules and procedures, and to accept constructive criticism.
Ability to interact harmoniously with coworkers, hospital staff, and visitors.
Ability to work independently with minimal supervision.
Experience with Microsoft Office applications such as Excel, Word, and Outlook.
Ability to communicate effectively orally and in writing, and to read, write, and speak English effectively.
Ability to adhere to contract requirements, company mission, core values, policies, and ethical practices.
Ability to pass criminal, drug, and driving screening.
Valid driver’s license and good driving record.
Ability to obtain and maintain security clearance and base access if required.
Ability to work any time or day of the week, including weekends and holidays.
Ability to sit, stand, walk, bend, twist, crouch, kneel, handle items, move about facilities, and lift up to 50 pounds.
Ability to tolerate exposure to dirt, debris, odors, and hazards associated with a healthcare environment, including disease, cuts, bruises, burns, common colds, influenza, dust, and elevated noise levels.
No immigration sponsorship is offered; applicants must not require sponsorship now or in the future.

Nice To Haves

One or two years of related public-sector experience, such as in a school or hospital.
Certified Healthcare Environmental Services Technician (C.H.E.S.T.) certification.

Responsibilities

Direct and inspect employees’ work to ensure it meets established standards.
Assist with shift duties to meet customer requirements, including duties outside typical responsibilities.
Complete and direct housekeeping or floor-care work assignments.
Conduct inspections to confirm work is complete and complies with contract specifications.
Ensure employees have adequate supplies and equipment to complete assignments.
Monitor team activities and identify individual performance trends.
Identify team members’ training and development needs and train new and existing employees in proper cleaning techniques as assigned.
Report customer complaints and cleaning or equipment deficiencies to the shift supervisor.
Follow company rules, technical procedures, and safety policies.
Provide leadership to team members and maintain a professional image with customers and coworkers.
Promote exceptional customer service.
Maintain productivity and work safely and dependably.
Work effectively with team members and continue developing skills and knowledge.
Perform other duties as assigned.