Houskeeper Leader 2nd Shift

PCSI Careers•Portsmouth, VA

2d•Onsite

About The Position

PCSI is hiring a Team Lead for its environmental services team at Naval Medical Center Portsmouth in Portsmouth, Virginia. The Team Lead works with peers and the supervisor to ensure work meets contract requirements. Responsibilities include completing assigned routes, reporting performance concerns and equipment deficiencies, assisting with quality-control follow-up, and supporting teammates in meeting work standards. The position reports to the Housekeeping Supervisor. Typical hours are full-time, second shift, Monday through Friday, 2:30 p.m. to 11:30 p.m.; weekend and holiday work may also be required. PCSI is a nonprofit organization that supports people with disabilities through employment, advocacy, and partnerships. As an AbilityOne employer, PCSI may prioritize individuals and veterans with disabilities for this role; documentation may be required. PCSI does not offer immigration sponsorship for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED.
Ability to read and understand service requests, container labels, product information, and directions for cleaning chemicals and other materials.
Working knowledge of cleaning methods, chemicals, equipment, and safety practices related to the work.
Ability to follow directions and work rules and procedures, and to accept constructive criticism.
Ability to interact harmoniously with co-workers, hospital staff, and visitors.
Ability to work independently with minimal supervision.
Experience with Microsoft Office applications such as Excel, Word, and Outlook.
Ability to sit, stand, walk, bend, twist, crouch, kneel, use hands to handle items, and move about facilities; ability to lift up to 50 pounds.
Ability to adhere to contract requirements, company mission, core values, policies, and ethical practices.
Ability to communicate effectively orally and in writing, and to read, write, and speak English effectively.
Ability to pass criminal, drug, and driving screening.
Ability to work any time or day of the week, including weekends and holidays.
Valid driver’s license and a good driving record.
If required, ability to obtain and maintain security clearance and base access for assigned sites.
Ability to work around dirt, debris, odors, and healthcare-environment hazards, including diseases, cuts, bruises, burns, common colds, influenza, dust, and elevated noise levels.
No current or future need for immigration sponsorship.

Nice To Haves

One or two years of related public-sector experience, such as in a school or hospital.
Certified Healthcare Environmental Services Technician (C.H.E.S.T.) certification.

Responsibilities

Direct and inspect employees’ work to ensure it meets standards.
Assist with shift duties as needed to meet customer requirements, including duties outside typical responsibilities.
Maintain productivity while working safely and dependably.
Perform and direct housekeeping and floor-care assignments.
Inspect completed assignments for compliance with contract specifications.
Ensure employees have adequate supplies and equipment to complete assignments.
Monitor team activities and individual performance trends.
Identify team members’ training and development needs and train new or existing employees in proper cleaning techniques as assigned.
Report customer complaints, cleaning deficiencies, and equipment deficiencies to the shift supervisor.
Follow company rules, technical procedures, and safety policies.
Provide leadership and maintain a professional image with customers and co-workers.
Promote exceptional customer service.
Perform other duties as assigned.