Housekeeper Lead

Jewish Community Center of Greater Rochester INC•Rochester, NY

6d•Onsite

About The Position

The JCC of Greater Rochester is a mission-driven community organization rooted in Jewish values and open to individuals and families of all backgrounds. The JCC serves as a center for connection, learning, wellness, and belonging, advancing Jewish life while strengthening the broader community through inclusive programs and services. Our work is guided by core Jewish values, including Kehillah (community), Kavod (respect and dignity), Hachnasat Orchim (welcoming and belonging), Shmirat HaGuf (care for the body and well-being), and Chesed (compassion). These values inform how we care for people, steward resources, and create physical spaces that are safe, welcoming, and reflective of our mission. The JCC encompasses a nearly 200,000 square foot facility on approximately 18 acres of developed campus, including parking and primary operations, along with an additional 10 acres of adjacent land dedicated to outdoor amenities—such as fields, tennis courts, and splash pad—and future campus development. Originally built in 1973 and expanded multiple times over the past five decades, the campus reflects both the organization’s history and its future. The JCC is currently investing in facility upgrades, deferred maintenance, and long-term master site planning to ensure the campus continues to serve the community for generations to come. Our Values in Action Kehillah (Community): Creating environments that support connection and shared experience Kavod (Respect): Maintaining facilities that honor the dignity of members, staff, and guests Hachnasat Orchim (Welcoming + Belonging): Ensuring spaces are inviting, accessible, and inclusive Shmirat HaGuf (Well-being): Supporting health, safety, and wellness through high-quality facilities Chesed (Compassion): Leading with care, patience, and humanity in both people management and decision-making JOB SUMMARY Lead the evening crew and perform cleaning tasks alongside the team to ensure the facility is clean and sanitized for all our members, guests and staff. Responsible for safety and security for nightly building closure.

Requirements

High School diploma or GED required.
2 plus years’ experience in housekeeping preferred
1 plus years’ experience as a lead preferred.
Dependable
Strong communication skills with the ability to coach, mentor, and engage team members
Proficient in reading and understanding Material Safety Data Sheets (MSDS/SDS)
Demonstrates a strong work ethic, leading by example to promote teamwork and accountability
Highly detail‑oriented with a keen eye for cleanliness and thoroughness
Well‑developed organizational and problem‑solving skills
Safety‑ and security‑focused with a proactive approach to risk prevention

Responsibilities

Lead, train, and coach the Housekeeping Team to foster teamwork and ensure completion of scheduled tasks.
Perform hands-on cleaning as needed; coordinate coverage for staff absences and support special events, including restroom sanitation, floor care (sweeping, mopping, vacuuming, scrubbing), trash removal, and cleaning mirrors and windows.
Conduct new-hire orientation and ongoing in‑service training, explaining policies and procedures and demonstrating safe operation and maintenance of equipment such as floor scrubbers, buffers, carpet shampooers, air compressors, chemical dispensers, and pressure sprayers.
Maintain daily cleaning logs to track completed tasks and areas requiring attention.
Ensure building security during evening hours and at close by verifying that all areas are vacated and doors are secured.
Enforce consistent adherence to safety policies, housekeeping standards, and proper work practices.
Support implementation of cleaning routes and duty lists to monitor productivity and workflow.
Partner with the Housekeeping Manager to assign staff duties and ensure adequate coverage.
Proactively assess work areas for safety concerns and follow established procedures for reporting staff injuries.
Respond promptly and professionally to requests and concerns from leadership, colleagues, members, and partners.
Ensure compliance with supply control guidelines and proper training in the safe use and handling of all cleaning chemicals.
Maintain open, consistent communication to effectively direct assignments and address team concerns.
Collaborate with the Housekeeping Manager to ensure individual performance standards are met and addressed when necessary.
Performs all duties as assigned.