Household Manager and Family Assistant

Sage Haus•Lewiston, NY

2d•$25 - $30•Onsite

About The Position

We’re a busy, fast-paced, and warm family managing multiple homes and businesses. Our household operates across several locations, and between work, travel, children, and business responsibilities, there is always something happening behind the scenes. We’re looking for someone whose role goes beyond completing tasks—they create capacity. The right person reduces decision fatigue, eliminates unnecessary stress, and brings order across multiple spaces, staying one step ahead so that we can focus on work, family, and meaningful moments. When this role is working well, we should be able to walk into any home, office, or workspace confident that everything has already been anticipated, prepared, and ready. We value a proactive, service-oriented partner who treats each space as a living system that needs attention. Daily resets, tidying, stocking supplies, organizing, and preparing meals are all part of keeping the household and workspaces running smoothly. Privacy, discretion, and trust are essential; we’re looking for someone who can become a long-term extension of our household, making life easier for everyone. Who We're Looking For You are a seasoned, proactive professional who anticipates needs before they become problems. You don’t wait for instructions—you assess, prioritize, and take ownership of tasks, ensuring that homes, offices, and workspaces are always ready for use. From stocking lunches and preparing clothes to resetting laundry, kitchen, and office systems, you notice details and act independently. You are calm, organized, and adaptable under pressure, thriving in a dynamic environment where priorities shift quickly. You bring excellent judgment, discretion, and professionalism while maintaining a warm and approachable presence. You understand the importance of privacy and can operate seamlessly across multiple properties and business locations. You are dependable and committed, ready to provide consistent support during high-demand times, including specific annual events such as Fourth of July, Thanksgiving week and weekend, the week before Christmas, the day after Christmas, and family birthdays. You take pride in following through, solving problems proactively, and creating systems that keep the household running smoothly. Above all, you are kind, trustworthy, and service-oriented. You genuinely enjoy creating order, reducing stress, and ensuring that everything is prepared in advance, allowing our family to focus on our work, our team, and our children rather than daily logistics. You are the person a family can rely on to keep life behind the scenes running effortlessly. What Success Looks Like Success in this role means thinking one step ahead and consistently creating a household and workspace that are fully prepared and organized. Examples include: Lunch ingredients stocked before they are needed Clothes washed, folded, and ready the night before Laundry cycled and put away without reminders Coffee prepared and ready each morning Cars charged and ready to go Inventory and supplies moved between locations proactively Towels clean and properly stocked Kitchens and common areas reset after use Water bottles filled and healthy snacks available High-protein meals prepared for the family Workspaces clean, organized, and equipped with chargers, materials, and supplies ready for the next day Materials or items moved to the appropriate location before they are needed Anticipating tomorrow’s schedule and preparing today The ultimate value of this role is preventing the family from having to ask for things—we want to feel confident that everything has already been thought through, prepared, and ready to use, allowing us to focus on work, family, and meaningful moments without distraction.

Requirements

Must be authorized to work in the United States.
Able to maintain a smoke-free and vape-free environment.
Reliable transportation and a clean driving record required.
Current CPR and First Aid certification (or willingness to obtain).
Ability to lift up to 50 lbs and navigate multiple flights of stairs.
Physical capability to perform tasks requiring bending, carrying, and sustained activity throughout the day.
Reliable and available during peak seasons, including Fourth of July, Thanksgiving week and weekend, the week before Christmas and the day after Christmas, and family birthdays.
Comfortable and capable of driving in winter weather conditions.
Signing of a Non-Disclosure Agreement (NDA) is required prior to the start of employment.
Up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including COVID-19, flu, and routine immunizations), subject to applicable legal accommodations.

Nice To Haves

Candidates with cats may present a concern due to household allergies.

Responsibilities

Create and maintain household organization systems throughout the home; everything should have a designated place
General pick-up spaces and multiple resets of high-traffic areas throughout the day, including countertops, entryway, and garage
Daily light tidying: dishes, wiping surfaces, vacuuming
Seasonal swaps for clothing, décor, and bedding
Coordinate donation drop-offs and decluttering projects
Event, holiday, and guest prep
Packing and unpacking for family travel
Change batteries, light bulbs, and maintain smoke detectors
Occasional deep cleans: fridge, oven, baseboards, and similar tasks
Refresh garage, mudroom, and entry areas
Organizational projects including closets, pantry, and kids' gear
Handle slow periods (e.g. when the family is traveling) as an opportunity for larger projects and deep cleans
Restock pantry, fridge, and household supplies
Manage running supply lists and recurring household orders (Amazon, Costco, Target)
Handle returns, dry cleaning, and gift shopping as needed
Mail and package handling: bring in and sort to a designated location
Break down boxes for recycling
Keep the fridge clean, organized, and well stocked
Help with meal planning and ensuring the right ingredients are on hand for family cooking
Prep healthy snacks and baked goods (protein balls, muffins, banana bread); kids enjoy being involved in cooking, so assist and clean up rather than replace their participation
Prepare components for lunches and weekly snack prep
Assemble simple spreads and charcuterie for when the home is used for meetings or gatherings
Have ready-to-eat items in hand when the primary parent returns from travel
Grocery shopping with a preference for fresh over bulk
Wash, fold, and put laundry away correctly by person
Linen rotation: bedding and towels
Ironing and steaming for events and special occasions as needed
Maintain tidy, well-stocked laundry areas
Occasional school pickups and drop-offs, particularly when the family is traveling
Light, backup childcare and supervision as needed for date nights or events
Potential help with morning prep flow, snacks, and clothing once the household is up
Kid-related errands
Schedule and track maintenance for the family vehicle
Fueling, cleaning, and organizing the family vehicle as needed
Track registration and insurance deadlines
Travel planning and logistics with a high standard of discretion
Support with calendar management including household and kids' activity schedules
Appointment coordination: medical, dental, kids' activities, and personal appointments
Occasional support for business events and business-related tasks: ordering food for staff, running errands, being an extension of the family's operations as needed
Virtual coordination and oversight for multiple properties
Coordinate maintenance tasks, vendor management, utility tracking, and security deposit administration for rental properties
Ensure properties are ready before family arrival; occasional travel to prep a property in advance (if desired and agreed upon)
Coordinate with property management companies and vendors as needed