House Supervisor

WVU Medicine

2d•Onsite

About The Position

Oversees operations and directs hospital staff on off-shifts and holidays. Represents Hospital and Nursing Administration. Facilitates the flow of patients into and through the hospital, 24/7, by monitoring the status of and coordinating bed assignments.

Requirements

Current license to practice Registered Professional Nursing in West Virginia.
Obtain certification in Basic Life Support within 30 days of hire date.
Five (5) years' nursing experience, preferably in a hospital setting.
Strong organizational skills and attention to detail.
Ability to work with minimal supervision.
Must have excellent interpersonal skills and be self-motivated.

Nice To Haves

Specialty certification in nursing administration or specialty.
Bachelor of Science in Nursing Degree (BSN).

Responsibilities

Using available data, make appropriate administrative decisions regarding complex, predictable and unpredictable situations affecting the hospital, such as public relations, patient care, medical-legal, financial issues, bed coordination, etc. Validate decisions, when necessary, with the House Supervisor.
Initiates appropriate actions in emergency situations such as: power failure, disaster, fires, etc. Keeps House Supervisor informed of status.
Manages public relations matters regarding media inquiries concerning patients and unusual events.
Assists staff in nursing and other departments to resolve problems that impact the delivery of patient care.
Consistently provides current bed status of all units and patients to the Emergency Department physician, Med-Com, and MARS so that patients can be accepted for transfer as expeditiously as possible.
Assessment of bed availability and/or direct admissions to determine transfer status, Coordinates transfers from outside facilities and Emergency Department using clinical expertise for patient placement.
Assesses the unit’s activity level during rounds. Confers with the unit Charge Nurse regarding unusual patient care situations or other concerns voiced.
Assists the Charge Nurse in resolving complex problems related to staff performance, inappropriate behaviors or other problems involving patients, visitors, or staff.
Receives report defining the unit activities that may impact house wide staffing needs and makes preliminary staffing plans as appropriate.
Assigns Resource Pool and Per Diem staff to best meet staffing needs.
Assists the Manager or designee in arranging appropriate staffing, such as calling in additional unit staff or enforcing Staffing Adjustment Guidelines. Assesses the need for re-assignment of staff and makes those re-assignments.
Collaborates with operational support departments (housekeeping, transport, etc.) to maximize patient throughput.
Displays expertise when assisting with clinical nursing issues and consults with other professionals as the need arises.
Negotiates decisions with physician, visitors, staff and others in a professional manner that staff can emulate.
Conducts patient rounding and facilitates service recovery in a timely manner.
Responds to emergency pages, assesses the need for additional help, coordinates plan for patient transfer, if necessary, and ensures family support.
Works in conjunction with House Supervisor to complete fitness for duty requirements.
Participates in Performance Improvement/Quality Improvement activities as appropriate.