KS1035 - Full-Time House Manager - Salt Lake City/Hawaii

British American Household Staffing•Salt Lake City, UT

About The Position

A family with residences in Salt Lake City, Utah, and Kauai, Hawaii, is seeking a senior House Manager to oversee the day-to-day management and long-term care of both properties. The position is based in Salt Lake City, and the House Manager will travel between the homes as needed to support seamless operations, exceptional standards, and proactive property stewardship. The candidate should live locally or be willing to relocate, and the family is seeking a long-term hire. The Salt Lake City residence is a newly built estate. The House Manager will work with the estate manager to develop and maintain property documentation, including house manuals, policies and procedures, maintenance schedules and manuals, and construction punch-list and vendor-deliverable closeout. The role carries full responsibility for the white-glove operation of the household, including housekeeping, home organization, family assistant services, chef coordination, and hospitality. This is a hands-on senior leadership role that may require stepping in to support housekeepers, the chef, the family assistant, and other team members. The House Manager will also manage and support the rotating family assistants who care for the family's 12-year-old daughter.

Requirements

  • Must be legally authorized to work in the United States.
  • 5–10 years of solid estate management experience with high-end estates.
  • Prior experience managing a fully staffed home.
  • Prior management experience.
  • Passport ready and not expiring within six months.
  • Live locally in Salt Lake City or be willing to relocate.
  • Ability to travel as needed.
  • Ability to work with pets in the home and on the property.
  • Proactive approach, attention to detail, and strong problem-solving skills.

Nice To Haves

  • Experience as a House Manager at a high-end estate.

Responsibilities

  • Act as the senior household leader for the family.
  • Take full responsibility for the daily operation and presentation of both residences, including how they look and feel and how they receive the principals and their guests.
  • Focus on the white-glove operation of the household, including housekeeping, home organization, family assistant services, chef coordination, and hospitality.
  • Manage and support the rotating family assistants who care for the family's 12-year-old daughter.
  • Work with the estate manager to develop and maintain house manuals, policies and procedures, maintenance schedules and manuals, and closeout of construction punch lists and vendor deliverables for the newly built Salt Lake City estate.
  • Mentor and elevate the existing team.
  • Protect and refine the standards established by the family.
  • Take a hands-on role and step in for household team members when needed.
  • Travel between the Salt Lake City and Kauai residences as needed.

Benefits

  • Monthly medical stipend.
  • Paid time off.
  • Relocation assistance if needed.
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