House Manager (Part Time)

Children's Theatre of Charlotte • Charlotte, NC

5d • Onsite

About The Position

Children’s Theatre of Charlotte is driven in the belief that there is power behind simple acts of kindness. Throughout our work, staff, patrons, and community, we strive to spread kindness wherever we can and to encourage children to act kindly toward others. We are proud to be an organization where a dynamic mix of talented, committed, and enthusiastic people come together to do their best work. As we inspire generations to explore the wonder of our world, we desire to see the unique, amazing, expanding tapestry of this world and community reflected in all our programming, behind the scenes, and in our team members, board and volunteers.

Some jobs ask you to sit still. This one asks you to think on your feet, read a room in seconds, and to turn a theatre lobby full of excited kids and their grown-ups into a warm, inviting and delightful experience. If you're energetic, quick to comprehend and problem-solve, and genuinely enjoy working with the public, this job is for you and we want to meet you.

Children's Theatre of Charlotte seeks an extremely confident, personable, reliable, and kind individual to serve as a part-time House Manager. The House Manager is our front-line ambassador to every patron who walks through our doors and guide for our front of house staff and volunteers. As our House Manager, you'll take command of the front of house, making sure our audiences enjoy a safe, relaxed, and genuinely pleasant experience from the moment they arrive to the moment the curtain falls. You'll be the calm, capable presence who keeps the whole operation moving, collaborating and coordinating closely with Stage Managers, Volunteer Ushers, Security, and Library Staff to bring every front-of-house detail together seamlessly.

Requirements

• Fast on your feet. You comprehend quickly and problem-solve on the fly.
• A team player. You're a positive, collaborative team player who values what others bring to the table -- and enjoys sharing your own expertise too.
• Love live theatre. You're passionate about live theatre and excited to create exceptional theatre experiences for young audiences.
• Enjoy being a host. You notice the details that keep a space pleasant, safe, and welcoming.
• Confident and personable. You have a knack for great hospitality and love creating a positive guest experience. Patrons feel instantly at ease around you.
• Reliable and kind – you have a strong work ethic and communicate clearly. You bring a kind, team-first spirit to everything you do.

Responsibilities

• Lead and coordinate volunteer ushers, setting the tone for warm, attentive service.
• Partner with the front of house team, Stage Managers to coordinate house open and curtain times.
• Serve as one of the go-to problem-solvers for anything that comes up — a lost ticket, a big school group running late, an unexpected hiccup — and handle it with grace.
• Ensure the theatre is safe, welcoming, and running smoothly for every patron, every time.
• Act as the face and voice of Children's Theatre of Charlotte for our audiences.
• Prepare all front of house reports.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed