HOUSE MANAGER-SES - 67011792 - SUNLAND - UNIT 3
About The Position
This professional Selected Exempt Service position serves as the House Manager for one or more residential homes or an assigned caseload as needed. The role oversees assigned residential homes and may act as a Human Service Senior Supervisor. It is responsible for helping ensure a healthy and safe environment for residents and the daily and ongoing operation of the facility so residents receive necessary services 24 hours a day, seven days a week. This is a mission-critical, essential position that must respond to emergency situations. The position spends most of its time communicating with, motivating, training, and evaluating employees; planning and directing their work; and exercising or effectively recommending personnel actions. The House Manager also oversees direct care services, supports investigations and required reporting, monitors staff training and certifications, participates in committees and workgroups, and conducts quality assurance rounds to help ensure compliance with program standards.
Requirements
- At least three years of experience supervising staff.
- At least two years of experience working with persons with disabilities.
- Complete all required training.
- Knowledge of problem-solving techniques and ability to use them.
- Ability to plan, organize, and coordinate work activities.
- Ability to supervise people.
- Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
- Ability to ensure training and habilitation services for clients are administered as required.
- Ability to ensure evaluations, reports, schedules, and letters are completed.
- Ability to communicate effectively.
- Ability to establish and maintain effective working relationships with others.
Responsibilities
- Supervise all direct care services, including contract services, and respond to the Unit Director or other authority when issues require follow-up.
- Assist investigators as needed with alleged abuse, neglect, or exploitation of residents; ensure applicable reports are completed on time and followed up.
- Document and report unusual or significant events promptly to the appropriate supervisors or designees, including appropriate documentation, treatment where applicable, and resident follow-up.
- Assist in formulating plans of correction for deficiencies identified during inspections and surveys.
- Monitor assigned staff to ensure completion of required training and maintenance of required certifications.
- Participate in assigned committees and workgroups to coordinate department activities related to facility clients.
- Conduct regular quality assurance rounds in assigned homes and areas designated by the Residential Unit.
- Monitor meals and observe resident service delivery areas to ensure compliance with programmatic standards.
- Communicate with, motivate, train, and evaluate employees; plan and direct their work; and exercise or effectively recommend personnel actions.
- Perform other related duties as required.
Benefits
- Annual and sick leave
- Nine paid holidays and one personal holiday each year
- State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance
- Retirement plan options, including employer contributions
- Flexible Spending Accounts
- Tuition waivers
- Paid maternity and parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
