SES Officer I

Erickson Senior Living•Matthews, NC
•Onsite

About The Position

The SES Officer I implements the Security and Emergency Services (SES) Program under the Supervisor's direction. The role includes patrolling community property, providing relief staffing at the gatehouse, screening people and vehicles entering the community, and responding to non-emergency service calls. The officer also supports safety inspections and responds to community emergencies. Windsor Run is a continuing care retirement community in Matthews, North Carolina, managed by Erickson Senior Living.

Requirements

  • Must be at least 18 years old.
  • Current and valid driver's license.
  • Ability to interact professionally and responsively with residents, their family members, staff, vendors, and colleagues.
  • Ability to document daily activities clearly and concisely.
  • Specific state regulations and requirements may apply and take precedence over the requirements in the job description.

Nice To Haves

  • Prior experience in security.

Responsibilities

  • Participate in routine interior and exterior patrols of buildings and grounds.
  • Conduct safety checks and inspections in support of Life Safety and OSHA compliance.
  • Receive non-emergency service calls from dispatch and security by radio or telephone and respond in a timely and appropriate manner.
  • Respond to and assist with community emergencies, including fires, floods, severe weather, hazardous materials incidents, bomb threats, and evacuations.
  • Create a positive initial impression of the community.
  • Screen vehicle and pedestrian traffic entering the community.
  • Document visitors and vendors or contractors, provide appropriate parking passes and maps, and direct visitors to appropriate parking spaces.
  • Provide relief staffing at the gatehouse.

Benefits

  • Starting compensation of $16 per hour.
  • Medical, dental, and vision packages.
  • Annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
  • PTO plans and company-paid volunteer hours for eligible team members, in accordance with applicable state law.
  • 401(k) for team members age 18 and over with a 3% company match.
  • 30% discount on food and drinks at on-site dining venues, plus discounted healthy-choice meal options.
  • Growth opportunities as the company opens new communities and expands existing ones.
  • Flexibility and work-life balance.
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