PT House Manager

Brownsville Community Development Corp • Brooklyn, NY

17d • Onsite

About The Position

Join a residential team supporting people receiving substance use treatment and recovery services. The House Manager helps maintain a safe, respectful environment in BCRC’s OASAS Part 820 program, coordinates residential routines and staff coverage, responds to urgent needs, and keeps program leaders informed.

Requirements

• High school diploma or equivalent and at least two years of relevant residential, substance use, behavioral health, or human services experience.
• Clear communication, sound judgment, accurate documentation, and the ability to guide a shift team.
• Availability for assigned evenings, nights, weekends, or holidays and ability to move throughout the facility and respond promptly to resident needs.

Nice To Haves

• Prior shift coordination experience
• An associate degree or relevant coursework

Responsibilities

• Coordinate daily residential routines, room readiness, visitor procedures, safety rounds, and shift coverage in a 24-hour setting.
• Assist with residents’ needs, respond to and document incidents, and facility issues.
• Engage residents with a person-centered, trauma-informed approach; reinforce program expectations and refer clinical or medical questions to authorized staff.
• Respond to emergencies and safety concerns, follow overdose response and incident reporting procedures, and notify clinical and program leaders promptly.
• Maintain accurate communication logs, round records, and incident documentation while protecting resident confidentiality.

Benefits

• 5% employer 401(k) contribution
• Vacation and personal leave
• Paid and unpaid sick leave
• Paid holidays
• Commuter benefits
• Enhanced short-term disability plan
• Life and accidental death and dismemberment (AD&D) coverage
• Pet insurance
• Public Service Loan Forgiveness (PSLF) program participation, subject to federal eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED