House Manager / Family Assistant

Sage Haus•Palo Alto, CA

42d•$45•Onsite

About The Position

We are a warm, positive, and active family with elementary-aged children whose days are filled with activities, playdates, creative interests, and learning. Both parents are dedicated to their professional careers, with one working from home and the other commuting to the office. We are early risers, so mornings are active and a great opportunity to get the household organized and set up for a successful day. We already have wonderful long-term household support in place, including childcare, cleaning, and laundry assistance. What we’re looking for now is the household’s operational connective tissue: someone who can manage everything that falls between the nanny and cleaners, keep an eye on the bigger picture, and make sure the details of family life stay organized and moving forward. Health and wellness, community, learning, and time with friends and family are all important to us. We are a driven, thoughtful family with high standards who value kindness, efficiency, and intentionality. Trust is especially important to us. We hope to find someone who will take the time to learn our household, build that trust, and gradually take greater ownership of the systems and responsibilities that keep things running smoothly. Ultimately, we want this to grow into a long-term partnership with someone we can rely on and who can grow alongside our family.

Requirements

Maintain a smoke-free environment
Must be authorized to work in the United States
Reliable personal transportation required; mileage reimbursement provided for work-related driving
Comfortable using technology and learning digital systems to manage household information, calendars, projects, and logistics
Ability to work collaboratively and respectfully alongside established household support
Strong alignment with a health- and wellness-focused household
Strategic, proactive thinker who naturally looks several steps ahead.
Can see the big picture, identify what needs attention, determine what is urgent versus what can wait, and thoughtfully sequence priorities without needing constant direction.
Comfortable asking questions and seeking feedback while learning the household, with the goal of building trust and increasingly taking ownership.
Highly organized, tech-savvy, and resourceful, with experience creating and maintaining systems that make a household more efficient.
Enjoy managing family calendars, tracking systems, chore charts, spreadsheets, and other tools that keep information organized and easy to use.
Comfortable with technology and creative tools like Canva and enjoy making systems both functional and engaging.
Communicate thoughtfully, respect existing roles, and enjoy working as part of a team.
Health and wellness should genuinely resonate with you.
Looking for a long-term partnership where trust can grow and you can become a dependable, integral part of the household.

Responsibilities

Back-up occasional support with pick-ups/drop-offs
Back-up childcare
Prep backpacks/clothing/snacks, including washing backpacks every two weeks
Kid-related errands
Managing playdates and activities
Create and maintain physical chore charts and family challenge boards to help the kids stay engaged with chores, habits, and monthly family challenges.
Create and/or maintain household organization systems
Daily resets and prep home for cleaners
Light tidying (dishes, surfaces, vacuum high-traffic areas)
Seasonal sizing/swaps (clothing, décor, bedding)
Prepare and coordinate donation drop-offs
Event/holiday/guest prep
Packing/unpacking for travel
Indoor plant care
Change batteries, light bulbs, smoke detectors, etc.
Occasional deep cleans (fridge, oven, baseboards), including periodic washing of household textiles and covers
Refresh garage/mudroom/entry
Clean humidifiers/air purifiers
Organizational projects (toys, gear)
Restock pantry/fridge/household supplies
Manage running household supply lists, maintaining thoughtful inventory systems to help prevent both shortages and unnecessary over-ordering
Manage household orders and subscriptions (Amazon/Costco/Target)
Returns, dry cleaning, gift shopping
Mail and package handling
Breakdown boxes
Prep healthy meals/snacks, with an emphasis on healthy, high-protein, nutrient-dense foods and ingredients
Prep school lunches
Grocery shopping/deliveries, including managing grocery deliveries and/or pickups
Follow dietary needs/preferences
Kitchen clean-up and maintenance
Organize and put away family laundry in coordination with the family's existing laundry service
Identify stained, damaged, or outgrown items and coordinate with the laundry service for appropriate care or treatment, or arrange for donation when needed
Maintain tidy and well-stocked laundry areas
Schedule maintenance for family vehicles
Fueling/cleaning/organizing family vehicles
Track registration/insurance for family vehicles
Oversee cleaners/contractors/landscapers
Research/coordinate repairs and quotes
Seasonal property maintenance
Manage outdoor spaces
Travel planning and logistics
Calendar management (including household schedules)
Receipt/budget tracking
Event and appointment coordination