Family Assistant/House Manager

Sage Haus•San Mateo, CA

8d•Onsite

About The Position

A part-time family assistant/house manager and nanny hybrid role supporting a busy family of five in San Mateo, California. The position combines household operations, daily childcare support, family calendaring, transportation, and errands. The assistant will help with morning routines and school logistics, manage recurring household systems, and support the family in staying organized and prepared. Approximately 25–50% of the role involves driving children to school, appointments, and errands. The schedule is Monday through Friday, 7:30 AM to 12:00 PM, for 20–25 hours per week. Flexibility is important as family needs and work travel schedules change. The role requires a warm, steady, proactive, discreet, and reliable household partner who can take ownership of tasks and communicate clearly with the parents and vendors. The home includes a newborn, young children, and a large dog. Occasional overnight childcare may be required when both parents travel for work.

Requirements

Professional childcare experience with young children and comfort in a blended household management and family-support role.
Experience in household management, family assistance, personal or executive assistance, or a similar role supporting a busy household or principal.
Ability to anticipate needs, create systems, follow through independently, and manage recurring household tasks.
Strong calendar, scheduling, transportation, appointment, and family-logistics management skills.
Clear, professional, and discreet communication with parents and outside vendors.
Flexible, solutions-oriented approach and ability to adjust priorities while maintaining follow-through.
Strong organization and systems-thinking skills.
Comfort using digital tools such as Google Calendar, Amazon, Instacart, and shared lists.
Ability to maintain a smoke-free environment.
Reliable transportation, a valid driver's license, and a clean driving record.
Ability to lift 30 lbs.
Comfort working in a home with a large dog.
Pediatric CPR and First Aid certification.
Up-to-date passport and willingness to travel domestically and internationally with the family.
Must be authorized to work in the United States.
Must be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines, including Tdap, influenza, and measles, subject to applicable legal accommodations.
Trustworthiness, discretion, and reliability.

Nice To Haves

Bilingual English/Spanish, particularly for occasional coordination with household vendors.

Responsibilities

Support daily school morning drop-offs and help children move through morning routines.
Schedule and transport children to medical and dental appointments, school, activities, and errands.
Support the nanny with preparing children's backpacks, clothing, and snacks.
Provide occasional overnight childcare when both parents have overlapping work travel.
Create and maintain household organization systems and reset the home for weekly cleaners.
Perform light tidying, including dishes, surfaces, and vacuuming high-traffic areas; empty trash between cleaner visits.
Manage seasonal clothing swaps, donation drop-offs, event and holiday preparation, and guest preparation.
Pack and unpack children's items for travel and provide weekly indoor plant care.
Handle household upkeep such as changing batteries and light bulbs, refreshing the garage, mudroom, and entry, and organizing toys and gear.
Restock pantry, refrigerator, and household supplies; manage supply lists, household orders, and subscriptions.
Handle returns, dry cleaning, gift shopping and wrapping, mail and packages, and breaking down boxes.
Maintain household, school, activity, and appointment calendars and coordinate with the family's work executive assistant as needed.
Coordinate occasionally with vendors, including the cleaner and off-leash dog service, and conduct light research and coordination for household repairs and service providers.
Batch-cook one to two healthy dinners per week, pack daily school lunches, and maintain and clean the kitchen.
Provide laundry support between weekly cleaning services as needed, put away family laundry, and maintain a tidy, stocked laundry area.
Coordinate with the weekly dog walker, schedule veterinary and grooming appointments, administer pet medications, and maintain pet supplies.
Fuel, clean, and organize vehicles and take a car to the bi-weekly car wash.