House Manager / Family Assistant

Sage Haus•Norfolk, VA

2d•Onsite

About The Position

A part-time household support role for a busy dual-military family with an infant, a toddler, and a senior dog in Norfolk, Virginia. The position helps with afternoon daycare pickups and the children’s routine, weekly meal planning and preparation, light household organization, laundry and linens, inventory and errands, pet-related tasks, and vendor and administrative support. The family is seeking a dependable, proactive person who can work independently, anticipate needs, communicate well, and help reduce the parents’ everyday mental load without taking over household management or childcare. The role is 20–25 hours per week, with 20 hours guaranteed. The regular schedule is Monday 10:00 AM–6:00 PM and Tuesday through Thursday 2:00–6:00 PM. Flexibility for extended evening hours or earlier days is a bonus but is not required. Compensation is $28–$32 per hour, with a January 2027 start date. Work-related mileage is reimbursed. A background check is required.

Requirements

Reliable personal transportation; mileage is reimbursed for work-related errands.
Maintain a smoke-free environment, including no vaping or e-cigarettes.
Be authorized to work in the United States.
Be CPR and First Aid certified, or willing to obtain certification before starting.
Be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines, including influenza and generally recommended vaccinations, subject to applicable legal accommodations.
Ability to navigate stairs throughout the day.
Genuine comfort around children and infants.
Confidence and responsibility in managing afternoon daycare pickups and the transition from daycare to home.
Ability to plan meals and prepare food for the week.
Dependability, initiative, good judgment, organization, and follow-through.
Comfort working independently, anticipating family needs, communicating openly, and respecting the family’s personal space.
Submit a short introductory letter, an updated resume, and three professional references with current contact information.
Pass a required background check.

Nice To Haves

Flexibility for extended evening hours or earlier days based on coverage needs; this is a bonus and not required.

Responsibilities

Pick up both children from daycare around 4:00 PM.
Supervise and care for the children from pickup until a parent is home, including preparing snacks and getting clothes and backpacks ready for the next day.
Prepare a wholesome morning snack for the toddler before daycare on applicable days.
Provide occasional date-night and sick-day coverage when needed and arranged with the family.
Plan and prepare approximately four dinners and four lunches per week; batch cooking and planned leftovers are encouraged.
Coordinate grocery shopping for meal preparation.
Prepare healthy, balanced meals with quality protein, vegetables, and a carbohydrate.
Take ownership of weekly menus by proposing ideas, confirming them with the family, and preparing meals independently.
Clean and maintain the kitchen following meal preparation.
Complete weekly light tidying, including dishes, surfaces, and high-traffic floor areas.
Keep children’s toys organized and help rotate toys as needed.
Sort outgrown children’s clothing and coordinate donation drop-offs.
Care for indoor plants approximately once a month.
Change batteries and light bulbs, and address smoke detectors as needed.
Flag household maintenance issues as they arise.
Change and clean humidifiers and air purifiers seasonally.
Fold and put away laundry; the family handles washing.
Launder bed linens following child accidents; routine linen changes are not required.
Keep the laundry area tidy and stocked with essentials.
Monitor and restock pantry and refrigerator staples, and communicate when household supplies need replenishing.
Bring in deliveries, including diapers, dog food, and packages, and sort and put items away as needed.
Handle returns and ad hoc errands as they arise.
Let the family dog outside as needed while working in the home.
Bring in and put away pet food deliveries.
Be present for repair vendors, contractors, and service appointments.
Schedule car maintenance, veterinary visits, and repair calls on an as-needed basis.
Stay familiar with the shared household calendar and flag upcoming appointments, vendor scheduling needs, and other details requiring attention.
Assist with occasional administrative tasks and other small details that help keep the household organized.