House Manager / Family Assistant

Sage Haus•San Jose, CA

9d•Onsite

About The Position

We are a busy, warm, and close-knit household of four — a hardworking single mom and three school-age boys (18, 15, 12), each with their own unique personalities, rhythms, preferences, and needs. Our home is our haven. After long, demanding days, everyone comes home needing space to decompress, reset, and feel grounded, and we are intentional about protecting that rhythm. Our household is warm and close-knit, but also quiet and sensitive to the rhythms of the people in it, so it requires a thoughtful level of structure and awareness. We are navigating a full family schedule that includes school, work, appointments, household logistics, and health-related needs that are important to manage with calm, discretion, and care. Predictable routines, clear communication, quiet space, and sensitivity around food, fragrance, and transitions all help our home feel more peaceful and supportive. We thrive with systems that help us stay organized and efficient without feeling rigid or over-managed. The right person will understand that the goal is not simply to complete tasks, but to help create breathing room — more ease in the day, more connection as a family, and a home environment where everyone can feel regulated, respected, and able to show up as themselves. We also share our home with a large, lovable, and very spirited Alaskan Malamute who is equal parts affectionate and adventurous. He is a known flight risk and requires a watchful eye every time a door opens. We are looking for someone who becomes a natural extension of the household, helping make our family vision feel possible: a smoother-running home that allows us to focus on what truly matters — quality time together, supporting each other’s passions and growth, and having our home be a grounded place to land.

Requirements

Ability to maintain a smoke-free environment
Ability to maintain a fragrance-free environment
Reliable transportation
Comfortable with large dogs
Proficiency with household technology and apps (Google Calendar, Nest, etc)
CPR and First Aid certification
Comfortable with medical-adjacent situations and willingness to be trained in family-specific safety protocols, including administering rescue medication
Candidates are required to be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including COVID-19 and flu), subject to applicable legal accommodations.
Must be authorized to work in the United States
Highly organized, proactive, and experienced house manager who knows how to build systems that are both functional and flexible.
Sharp eye for detail, creates structure that helps a dynamic household run smoothly without adding rigidity or extra mental load.
Calm, thoughtful, and friendly presence, balancing efficiency with empathy.
Reads the room, knows when to engage and when to give space, and understands that a quieter, introverted household may need support that feels steady and unobtrusive.
Prior household experience allows confidence in moving between big-picture planning and hands-on execution — from shared calendars and household supplies to meal prep, laundry, and family logistics.
Tech-savvy, comfortable making judgment calls, and able to communicate clearly without needing constant direction.
Positive, collaborative spirit and takes pride in helping create a peaceful, well-organized, and nurturing home.
Background in household management, personal assistance, executive assistance, or family support would be a strong asset, especially for someone who has experience supporting households with layered schedules, individualized needs, and thoughtful routines.
Calm, grounded comfort with medical-adjacent logistics, household accommodations, and family rhythms would be especially valuable.
Genuinely care about the people you support and bring warmth, flexibility, discretion, and respect to your work.
Requires a background check.

Nice To Haves

Experience supporting households with layered schedules, individualized needs, and thoughtful routines.

Responsibilities

Set up and manage a shared family Google Calendar; coordinate with work EA
Manage and coordinate medical appointments, reservations, and logistics
Research/coordinate repairs and quotes
Receipt and budget tracking
Travel planning and logistics support, as needed
Serve as the primary point of contact for vendors (landlord, dog walker, cleaners, etc.)
Create and/or maintain household organization systems
Daily resets and prep home for cleaners
Light tidying (dishes, surfaces, vacuum high-traffic areas)
Seasonal swaps (clothing, décor, bedding)
Prepare and coordinate donations and FB Marketplace sales
Indoor plant care
Change batteries, light bulbs, smoke detectors, etc.
Organizational projects (garage, mudroom, toys, gear)
Restock pantry/fridge/household supplies
Manage running household supply lists
Manage household orders and subscriptions (Amazon/Costco/Target)
Returns, dry cleaning, gift shopping
Mail and package handling
Breakdown boxes
Afternoon school pickup coverage two days a week
Collaborative support in engaging teens in preparing backpacks/clothing/snacks
Prep meal ingredients/snacks (washing, chopping, marinating proteins, measuring ingredients)
1 batch-cooked meal per week
Prep school lunches for one kid
Grocery shopping
Kitchen clean-up and maintenance
Wash/fold/organize laundry
Ironing/steaming and special garment care (athletic uniforms)
Linen rotation
Maintain tidy and well-stocked laundry areas
Feeding the family dog every day
Afternoon walks on Tuesdays and Thursdays
Schedule and transport for vet and groomer appointments
Maintain pet supplies
Schedule maintenance
Track registration/insurance