House Manager & Family Assistant

Sage Haus•Bay Village, OH

48d•Onsite

About The Position

We’re an active family of four in Bay Village, just outside of Cleveland. Our home is warm, lived-in, and usually bustling—kids coming and going, the dog underfoot, and a calendar that fills up fast with work, school, and community commitments. We love our life, but the day-to-day “reset” tasks (laundry, tidying, organizing, keeping things stocked and running smoothly) tend to pile up quickly, and that’s where we’re looking for support. Our kids are curious, energetic, and involved in activities throughout the week, and we have a sweet senior dog who’s very much part of the family. We have a biweekly cleaning service, but we’re hoping to find someone who naturally notices what needs doing, takes initiative, and enjoys creating order—so our home feels calm, functional, and cared for.

Requirements

Maintain a smoke-free environment.
Must be authorized to work in the United States.
Reliable personal transportation required; mileage reimbursement provided.
Candidates are required to be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines, subject to applicable legal accommodations.
CPR and First Aid certified, or willing to obtain certification prior to start.
Ability to navigate multiple flights of stairs throughout the workday.
Detail-oriented, proactive, and self-directed.
Trustworthy, reliable, and respects boundaries around phone use and privacy.
Welcome feedback and see it as part of building a great working relationship.
Experience in household management is important.
Background in education or childcare is a plus.
Show up consistently, do the work with care, and genuinely enjoy being part of a home that runs well.

Nice To Haves

Background in education or childcare is a plus.

Responsibilities

Wash, dry, fold, and organize laundry for the entire family, with careful attention to kids' clothing and proper stain/spot treatment.
Ironing, steaming, and special garment care as needed.
Weekly linen rotation for the primary bedroom.
Maintain clean, tidy, and well-stocked laundry areas.
Create and maintain household organization systems throughout the home, including kids' rooms, closets, and dressers.
Daily resets of common areas: dishes, surfaces, vacuuming high-traffic zones.
Prep the home before biweekly cleaning service arrives.
Seasonal clothing, décor, and bedding swaps.
Rotate seasonal gear in entryway and mudroom areas (shoes, coats, etc.).
Coordinate and prepare donation drop-offs.
Event, holiday, and guest preparation.
Packing and unpacking support for family travel.
Indoor plant care.
Routine home maintenance tasks: changing batteries, light bulbs, smoke detectors, and similar items on a regular cadence.
Occasional deep cleans of the refrigerator, oven, and baseboards.
Refresh mudroom, entry, and garage areas seasonally.
Clean air purifiers and humidifiers.
Manage backyard tidying, especially during warmer months when outdoor play areas are in regular use.
Restock pantry, fridge, and household supplies as needed.
Manage running household supply lists.
Manage household orders and subscriptions (primarily Costco and Amazon).
Handle returns and occasional dry cleaning coordination.
Mail and package handling, including putting items away and breaking down boxes.
Occasional meal prep: 1–2 dinners per week as needed, following recipes and family preferences.
Pre-prep fruits and vegetables (chopping, portioning, etc.).
Ensure ingredients are stocked and ready for the family's planned meals.
Grocery shopping as needed.
Kitchen clean-up and general maintenance.
Be on-site point of contact for cleaners, contractors, and other service providers.
Bring repair needs and maintenance items to the family's attention.
Coordinate scheduling for HVAC, water filter, and air filter service (approximately every 6 months).
Maintain and manage shared household calendar (Google Calendar).
Be available as point of contact for home-based appointments and scheduling needs.
Occasional backup childcare for date nights or daytime weekend coverage (not a regular weekly commitment).
Prep backpacks, clothing, and snacks as needed.
Light pet care including feeding and walking the family dog on an as-needed basis.