House Car Driver

EOS Hospitality•Los Angeles, CA

10d•$25 - $26•Onsite

About The Position

The House Car Driver drives the hotel vehicle to transport guests safely, efficiently, and courteously to and from assigned destinations while complying with local and state driving laws and safeguarding passengers and their belongings. The role supports L’Ermitage Beverly Hills’ standards of refined, personalized hospitality through professional guest service, clear communication, attention to detail, and problem-solving. The driver greets and assists guests, reviews scheduled rides and daily hotel reports, maintains and inspects the vehicle, and coordinates with Front Office, guest services, valet, concierge, and other departments. The role also helps manage arrival and departure traffic, parking, and the cleanliness and organization of lobby and driveway areas. It requires flexible hours, including weekdays, weekends, and holidays, and work in guest-facing and back-of-house hotel areas, with frequent outdoor exposure.

Requirements

Valid California Driver’s License.
Excellent driving record.
Thorough knowledge of the local area and roads.
Knowledge of and comfort driving both automatic and manual vehicles.
Successful completion of a satisfactory background check.
Ability to work flexible hours based on business needs, including weekdays, weekends, and holidays.
Strong communication, organizational, multitasking, and problem-solving skills; ability to prioritize, delegate, respond promptly, and remain focused under pressure.
Ability to provide legible communication and directions and to read, write, speak, and understand English.
Professional conduct and respect for guests’ personal space and belongings.
Ability to perform tasks safely and operate equipment.
Ability to stand and/or sit for up to eight hours, walk the property frequently, use stairs regularly, move quickly in response to guest needs, regularly lift and move up to 50 pounds, use repetitive manual dexterity, visibly survey property areas, and communicate effectively in public or group settings.
Sincere enthusiasm for the role and passion for guest service and personalized service in a sophisticated environment.

Nice To Haves

Two or more years of prior professional driving experience preferred.
Fluency in English, both verbal and non-verbal, preferred.

Responsibilities

Greet guests promptly, professionally, and courteously; open vehicle doors, assist with luggage, and provide a warm welcome.
Provide information about the hotel, its amenities and dining options, and local recommendations; converse with passengers according to their needs.
Review scheduled rides and daily reports, including in-house rooming lists and arrivals and departures.
Inspect the vehicle for damage, operating condition, cleanliness, and required fluid and tire levels; document repairs, communicate maintenance needs, and follow up on completion.
Follow procedures for vehicle breakdowns and accidents, and comply with driving laws, safety protocols, and hotel procedures.
Drive, park, and retrieve the house car safely, legally, and on schedule; remain on designated routes and use caution in tight or busy areas.
Ensure passenger safety and the security of passengers’ belongings.
Communicate delays, problems, and passenger needs to the Front Office team.
Manage traffic flow in arrival and departure areas; keep driveways and fire lanes clear and maintain clean, organized driveway, entrance, valet, lobby, front desk, and sitting areas.
Report suspicious activity and unsafe conditions to Security or Management; address guest concerns promptly and refer them to a manager when needed.
Coordinate with guest services regarding occupancy, check-ins, VIPs, and special needs; work with valet, concierge, and front desk staff to support the guest experience.
Ensure parking is legal and accessible for emergency vehicles; verify authorized parking and report vehicles that appear unrelated to hotel business.
Direct arriving guests to appropriate locations and maintain knowledge of on-property parking options, hotel operations, and daily activities.
Communicate with departments using tools such as Alice, email, and Microsoft Teams.
Monitor shift reports and communications, assist with training new staff, collaborate with the team, and attend required meetings and training.
Follow safe work practices, emergency and accident procedures, OSHA and bloodborne pathogen requirements, and applicable workplace policies.
Perform other duties assigned by Management to support departmental and operational needs.