House Attendant-Full Time - The Langham, Chicago

Langham Hospitality Group

1d•$21 - $27•Onsite

About The Position

PRIMARY OBJECTIVE OF POSITION: Assure cleanliness of guest floor corridors, foyers, stairwells, and public areas and assists room attendants in order to maintain Langham and Forbes standards of quality. Assist colleagues whenever they are in need of help.

Requirements

Knowledge of stain removal and chemical cleaning agents, and operation of different types of equipment.
Ability to learn how to properly work with hazardous chemicals in accordance with company standards.
Ability to read and write basic English to complete forms such as a room status report.
Ability to organize and prioritized work and meet deadlines.
Any combination of education and experience that provides the required knowledge, skills, and abilities.

Nice To Haves

Previous luxury hotel experience preferred.

Responsibilities

Ensure all areas are kept free of soiled linen and trash. Stock closets with all supplies and linen as directed. Obtain amenities and supplies for room attendants as directed.
Pick up and sanitize glasses according to hotel policy.
Keep butler pantries and housekeeping storage areas clean and neat.
Vacuum, sweep, and/or mop hallways, stairwells and foyers as needed.
Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guestroom doors, and elevator rooms.
Flip mattresses and move furniture as assigned by supervisor.
Be able to do laundry, clean rooms, and public area
Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
In slow season it is necessary to support in other areas such as laundry, public area, and room attendants.
Respond to guest questions. Provide guest assistance, directions and/or escort guests, and provide information as requested.
Provide service to hotel guests as specified in Langham and Forbes service standards.
Ensure to always be immaculately dressed according to hotel standards
Assist with any other requests from supervisor.

Benefits

Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law)
Paid Holidays
Medical, Dental and Vision Insurance for you and your family (employee paid partial premiums)
Basic Life Insurance, AD&D, and Short-Term Disability (company paid)
Long Term Disability, Additional Life Insurance, Child Life, Spouse Life, Pet Insurance, ID Theft Protection Coverage, Prepaid Legal, Critical Illness, Hospital Care, Accidental Injury Supplemental Plans (available for purchase)
401k plan with Roth option and employer match
Free meals while on duty
Uniforms and cleaning of uniforms (for applicable positions)
Free and discounted hotel stays
Discounted parking
Guidance Resources – company paid benefit for personal counseling