House / Floor Attendant

Study Hotels • Chicago, IL

6d • Onsite

About The Position

The Study at University of Chicago is seeking dependable, service-oriented House Attendants to support daily Housekeeping operations and help maintain a clean, comfortable, and welcoming environment for guests. The role maintains guest floors and common areas, transports linens and supplies, assists Room Attendants, and responds to guest requests throughout the hotel.

House Attendants help keep the Housekeeping team operating efficiently by ensuring Room Attendants have needed supplies and maintaining clean, orderly guest corridors. The position calls for energetic, dependable individuals who take pride in a well-kept hotel, support teammates, and assist wherever needed. The hotel is a 167-room property in Chicago's Hyde Park neighborhood, with a tavern and meeting and event space.

The position is listed as full-time or part-time and pays $23.43 per hour. Eligible full-time team members are offered medical, dental, vision, life, and disability insurance, paid time off, and paid holidays. Team members may also participate in a 401(k) retirement savings plan and Employee Assistance Program. Pre-employment drug testing and background checks are required.

Requirements

• Ability to work independently while responding attentively to Room Attendants, guests, and Housekeeping operations.
• Strong organization and time-management skills, including the ability to manage multiple priorities in a fast-paced hotel environment.
• Ability to communicate effectively and professionally with guests and team members.
• Ability to work a flexible schedule, including mornings, weekends, and holidays, based on business needs.
• Ability to stand and walk throughout the shift and regularly bend, reach, kneel, climb, push, pull, carry, and perform repetitive motions.
• Ability to reach overhead, perform cleaning tasks, and work in confined spaces as required.
• Ability to lift, carry, push, pull, or move up to 75 pounds as required for essential job duties.
• Pre-employment drug testing and background checks are required.

Nice To Haves

• Previous hotel housekeeping, custodial, or professional cleaning experience is preferred.
• A genuine commitment to hospitality, cleanliness, teamwork, and creating a welcoming environment for guests.

Responsibilities

• Maintain the cleanliness and appearance of guest floors, corridors, elevator landings, housekeeping areas, and other assigned spaces.
• Vacuum guest hallways and clean furniture, baseboards, pictures, light fixtures, window ledges, doors, and other surfaces in assigned areas.
• Collect used linens from guest floors and transport them to designated laundry or linen areas.
• Deliver clean linens, towels, guest amenities, and housekeeping supplies to guest floors and designated storage areas.
• Keep housekeeping landings, linen closets, and supply areas organized and properly stocked.
• Assist Room Attendants with stripping beds, changing linens and duvet covers, moving furniture, retrieving supplies, and other physically demanding tasks.
• Help Room Attendants maintain an efficient flow of linens, supplies, and equipment to support timely guest-room preparation.
• Respond promptly and courteously to guest requests, including delivering towels, bathroom amenities, bedding, rollaway beds, and other requested items.
• Assist with deep-cleaning projects and detailed housekeeping assignments as directed.
• Identify and promptly report maintenance concerns, damaged items, or unsafe conditions to Engineering or Housekeeping leadership.
• Protect guest privacy and maintain the confidentiality and security of guest information, room assignments, keys, and occupied guest rooms.
• Coordinate with Housekeeping, Guest Services, Engineering, and other hotel departments to support guest requests and hotel operations.
• Assist with Laundry operations as needed, including moving, organizing, and stocking linens.
• Keep housekeeping equipment, carts, storage areas, and assigned workspaces clean, organized, and safe.
• Assist fellow team members and other hotel areas as needed to support efficient operations and a positive guest experience.
• Follow company safety, security, sanitation, and lost-and-found procedures.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off
• Paid holidays
• 401(k) retirement savings plan
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed