House Attendant
About The Position
The House Attendant ensures hotel guest-room areas and shared spaces are clean and maintained according to hotel standards, contributing to a positive guest experience. The role supports Room Attendants, fulfills guest requests, and keeps supplies, linens, and cleaning areas organized. Work is performed indoors and outdoors in a temperature-controlled hotel environment. Schedules may vary according to hotel business needs, and attendance at scheduled training sessions and meetings is required. Employees must comply with hotel safety standards and rules and maintain a neat, clean, professional appearance.
Requirements
- High school diploma or equivalent education required.
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate communication.
- Good verbal and written communication skills.
- Knowledge of carpet care, floor care, cleaning chemicals, and supply equipment.
- Ability to perform essential functions with or without reasonable accommodation.
- Ability to stand and maintain well-paced mobility for up to four hours at a time, maneuver between simultaneous tasks, work in limited spaces, and reach other hotel departments promptly.
- Ability to bend, squat, and lift up to 75 pounds regularly; push and pull carts and equipment weighing up to 250 pounds regularly; and bend, stoop, squat, and stretch to perform cleaning tasks.
- Ability to grasp, write, stand, sit, walk, perform repetitive motions, bend, climb, listen, hear, and maintain visual acuity and manual dexterity to operate necessary equipment.
- Regular attendance is essential, and employees must comply with hotel rules and regulations.
Nice To Haves
- Prior hospitality experience preferred.
- Some experience with carpet and floor care equipment preferred.
- Driver’s license desired.
Responsibilities
- Supply and furnish maids’ closets with linens and guest-room amenities, and maintain the cleanliness of those closets.
- Pick up dirty linen from maids’ carts and distribute clean linen throughout the day.
- Maintain the cleanliness of trash chute rooms, glass doors and windows, vending and ice rooms, hotel hallways and stairwells, hallway lamps, elevators, and hallway telephones; keep hallway telephones supplied.
- Vacuum and perform carpet extraction in hallways.
- Support Room Attendants by cleaning and stripping guest rooms.
- Fulfill guest requests throughout the day.
- Leave the work area clean when finished.
- Maintain knowledge of the hotel and a neat, clean, professional appearance.
- Enforce hotel safety standards.
- Perform other duties and handle projects as assigned by the Manager.
- Attend scheduled training sessions and meetings and maintain regular attendance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
