Hourly Technician

Penske Automotive Group•Fairfield, CT
•Onsite

About The Position

Porsche Fairfield, a Penske Automotive Group dealership, is seeking an Hourly Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience, maintaining vehicles to high standards, communicating technical information to Service Advisors, and meeting manufacturer requirements for quality and timeliness. The position works primarily in an automotive shop environment and has no supervisory responsibilities.

Requirements

  • High school diploma or equivalent.
  • One to two years of related experience and/or training, or an equivalent combination of education and experience.
  • Safe working knowledge of shop tools and equipment.
  • Valid driver's license and a good driving record.
  • Exceptional customer service skills and an interest in providing an excellent customer experience.
  • Knowledge of automotive systems and the ability to use technical reference materials and manuals.
  • Ability to explain technical terms to a non-technical audience.
  • Ability to follow processes that support quality and safety, and to read and comprehend instructions and information.
  • Ability to listen to customers and determine how to assist them.
  • Positive attitude, reliability, friendliness, enthusiasm, and a team-oriented approach.
  • Strong work ethic and ability to work in a fast-paced, results-driven environment.
  • Time-management, prioritization, and communication skills, including the ability to work well in a team.

Nice To Haves

  • Previous Automotive Technician experience or recent completion of an automotive technology trade school.
  • Brand knowledge.

Responsibilities

  • Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
  • Help ensure customers receive a world-class service experience throughout the vehicle repair process.
  • Communicate technical information about customer vehicles clearly to Service Advisors.
  • Comply with manufacturer standards for repair and maintenance quality and timeliness.
  • Ensure estimates and work orders are accurate.
  • Follow applicable federal, state, and local shop-operation regulations, including requirements concerning hazardous-waste handling and disposal, OSHA, and personal protective equipment.

Benefits

  • Health care options, including medical, dental, and vision coverage.
  • 401(k) savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
  • State-of-the-art facilities and excellent working conditions.
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