Hourly Store Manager FT 6734

Coast Guard Exchange•Alexandria, VA

11h•$24•Onsite

About The Position

The Coast Guard Exchange is offering a unique opportunity to step into a retail leadership role with purpose—paired with an exceptional schedule: Monday–Friday, 7:30 a.m. to 3:30 p.m. No weekends. No late nights. Just balance, stability, and impact. This is more than a retail job; it’s a chance to serve those who serve. Every interaction, every sale, and every improvement you make directly supports active-duty Coast Guard members and contributes to programs that enhance their quality of life.

Requirements

Must be 18 years or older to apply
Must have open availability.
Two years of progressively responsible experience is a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management OR completion of the CGX Leadership Development program (LDP) OR Current USCG NAF employee with demonstrated experience performing key store operations (e.g., acting store manager, lead/supervisory responsibilities).
Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.

Nice To Haves

P&L Analysis experience
Prior retail merchandising experience.
Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience. General business experience may be substituted for degree on a year for year basis.
Current USCG NAF department manager or assistant manager.

Responsibilities

Management a retail activity with annual sales of under $5M.
Responsible for the direction and supervision of all store personnel.
Assists customers and resolves complaints.
Interviews, hires, trains or directs training of assigned personnel.
Encourages and develops employees by coaching, providing adequate training, and opportunities for growth.
Assists in developing promotional sales in conjunction with the CSC HQ staff.
Oversees competitive price checks and submits to HQ buying staff to change pricing.
Works with vendors and the HQ buying staff in executing operations of assigned departments or selections.
Ensures store recovery.
Supervises vending and warehouse operations.
Welcome customers, maintain product knowledge and help with the selection of merchandise.
React to all concerns of customers quickly with a sense of importance.
Key carrier, opening and closing of the store as required, weekends as scheduled.
Review monthly P&L’s with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months.
Ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line.
Ensure that all associates are in compliance with established safety standards and emergency preparedness requirements.
Ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention.
Ensure all CG and Federal required posters are prominently displayed in an area visible to all employees.
Lead daily store operations with a focus on service, efficiency, and execution.
Engage directly with Coast Guard members, providing exceptional customer experience.
Build and maintain strong partnerships with local command.
Drive sales, merchandising, and operational standards.
Ensure the store reflects the mission and pride of the Coast Guard community.
Perform other related duties as assigned