Hrly Public Services Associate I

Marion Co Public Library • Indianapolis, IN

2d • Onsite

About The Position

This position assists patrons with various library services, including finding materials, recommending titles, and navigating the library's website and digital resources. The role also involves assisting patrons with job applications and resumes, supporting collection maintenance, and informing patrons of library policies. Additionally, the associate may act as person-in-charge and assist with displays. The position requires the ability to cope with daily job-related stress and work the normally scheduled work time.

Requirements

• Have an associate degree or a Library Technical Degree and an Indiana State Librarian Certificate V
• Have previous experience working with customers face to face.
• Be available to work day, evening, and weekend hours
• Be able to navigate basic computer functions, including Microsoft Word, Excel, internet browsing.

Nice To Haves

• Be bilingual (preferred but not required).

Responsibilities

• Assists patrons with finding library materials, recommending titles, locating library materials at other branches and placing requests.
• Provides preliminary, quick or ready reference assistance, referring in-depth research to librarians on duty or for call back.
• Provides assistance and instruction to patrons using the IndyPL website and digital collection, computers, printers or using other equipment, and downloading library apps.
• Assists patrons with job applications and resumes, utilizing online job search functions.
• Assists Librarians in collection maintenance, including weeding, ordering materials from other branches, and finding and evaluating items for pull lists, transfer lists, zero circ., etc.
• Informs patrons of library policies and procedures; observes patron activity.
• Records and reports statistics related to tasks including reference assistance, use of materials, program attendance and community contacts.
• Acts as person-in-charge, as needed.
• Assists with displays to promote the collection.
• Able to work the normally scheduled work time for this position.
• Able to cope with daily job-related stress.

Benefits

• The Library proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels.
• We are proud to be an EEO/AA employer M/F/D/V.
• We maintain a drug-free workplace and perform pre-employment background checks.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree