Hrly Public Services Associate I
About The Position
The Hourly Public Services Associate I (Juvenile Focus) assists patrons with finding library materials, recommending titles, locating library materials at other branches, and placing requests. This role provides preliminary reference assistance, referring in-depth research to librarians. The associate also assists patrons with using the library website, digital collections, computers, printers, and other equipment. Additionally, they help patrons with job applications and resumes, assist librarians with collection maintenance, inform patrons of library policies, and record statistics. The role may also involve acting as person-in-charge and assisting with displays. The position requires the ability to work scheduled hours and cope with daily job-related stress.
Requirements
- An associate degree or a Library Technical Degree and an Indiana State Librarian Certificate V
- Previous experience working with customers face to face.
- Be available to work day, evening, and weekend hours
- Able to navigate basic computer functions, including Microsoft Word, Excel, internet browsing.
Nice To Haves
- Bilingual
Responsibilities
- Assists patrons with finding library materials, recommending titles, locating library materials at other branches and placing requests.
- Provides preliminary, quick or ready reference assistance, referring in-depth research to librarians on duty or for call back.
- Provides assistance and instruction to patrons using the IndyPL website and digital collection, computers, printers or using other equipment, and downloading library apps.
- Assists patrons with job applications and resumes, utilizing online job search functions.
- Assists Librarians in collection maintenance, including weeding, ordering materials from other branches, and finding and evaluating items for pull lists, transfer lists, zero circ., etc.
- Informs patrons of library policies and procedures; observes patron activity.
- Records and reports statistics related to tasks including reference assistance, use of materials, program attendance and community contacts.
- Acts as person-in-charge, as needed.
- Assists with displays to promote the collection.
- Able to work the normally scheduled work time for this position.
- Able to cope with daily job-related stress.
Benefits
- Career growth opportunities
- Promotes from within
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
