Public Services Associate II- Floater

Marion Co Public Library•Indianapolis, IN

7d•Onsite

About The Position

This is a full-time position requiring 40 hours per week. The schedule may vary and will include day, evening, and weekend hours, with occasional mandatory Sundays. Weekend shifts are considered part of the regular work week and are not overtime. The role involves assisting patrons with various library services, providing reference assistance, helping with computer and equipment usage, performing circulation duties, developing and presenting programming, assisting with collection management, creating displays, recording statistics, informing patrons of library policies, and creating book reviews. The position also requires the ability to work in multiple locations throughout the Indy PL system and cope with daily job-related stress.

Requirements

Associate’s degree or Library Technical Assistant Degree
Indiana State Librarian Certificate 5 – Professional Assistant; or working towards certification
Ability to work in multiple locations throughout the Indy PL system.
Available to work day, evening, and weekend hours - including at least 6 Sundays per year.
Able to navigate basic computer functions, including Microsoft Word, Excel, internet browsing.

Nice To Haves

Bilingual

Responsibilities

Assists patrons with various library services, including finding library materials, recommending titles, locating library materials at other branches, placing requests and referring to other community resources.
Provides quick reference and in-depth reference assistance and research to patrons, referring certain subject-specific reference questions to Librarians assigned to those collections.
Provides assistance and instruction to patrons in using computers, IndyPL website, downloadable services, databases, online catalog, printers and other equipment. Troubleshoots a wide variety of technical issues with computers, mobile devices, digital services and other office equipment.
Provides circulation services to patrons.
Develops, promotes, and presents programming both within the branch and in the community served.
Assists with collection management activities including wanding, CollectionHQ reports, weeding and general maintenance as assigned. Sorts and shelves materials as needed. Evaluates materials for condition and usefulness and discards accordingly.
Creates and maintains displays and promotional materials as needed.
Records and reports statistics related to tasks including reference assistance, use of materials, program attendance and community contacts.
Informs patrons of library policies and procedures; observes patron activity.
Creates monthly and quarterly book reviews and lists for Bibliocommons.
Able to work the normally scheduled work time for this position.
Able to cope with daily job-related stress.