Hourly Closing Manager Full Time

BJ's Wholesale Club • Clearwater, FL

5d • $23 • Onsite

About The Position

BJ's Wholesale Club is seeking an Hourly Closing Manager to provide leadership and direction within the club, driving club performance, particularly for the departments they directly manage. This role involves leading the Assistant Closing Manager, Recovery team, and Utility team, offering guidance, support, and oversight. The Closing Manager is accountable for maintaining policies and procedures, delivering a positive service experience to members, ensuring Grand Opening Look Daily (GOLD) standards club conditions, and providing leadership within the club. The position also assists in audit compliance, drives collaboration with Business Partners, and oversees onboarding, certification, and training for food safety and operational excellence. Additionally, this role serves as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification is required and must be maintained. Specific certifications for retail propane oversight in Florida and yearly forklift certification are also necessary.

Requirements

• 2 years of experience in retail, supermarket, or warehouse perishable operations required.
• Experience in managing inventory turnover and waste reduction strategies.
• Forklift Certification required.
• High school diploma required.
• Basic computer proficiency (MS Word, Excel, Email) required.
• Open shift availability required.
• Must be at least 18 years of age.
• Must maintain all training and required certifications.
• Valid ServSafe Food Safety Certification required and must be maintained.
• In Florida, must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight.
• Must complete yearly certification for a forklift license.

Nice To Haves

• College degree preferred.

Responsibilities

• Oversee end-of-day execution, including Recovery, Utility, Perishables (Produce, Meat, Bakery, Deli, Dairy/Freezer), and overnight prep to ensure readiness for morning open.
• Actively walk the floor during closing hours to observe and engage with Members and team performance.
• Maintain GOLD Standards, ensuring Greet, Anticipate, Appreciate (GAA) and Fast, Friendly, Full, Fresh, Clean experience until the last Member exits.
• Ensure full-functioning departments through close by validating registers, perishable stations, and service areas.
• Resolve or escalate evening Member concerns to ensure satisfaction.
• Monitor closing in-stocks, product rotation, culling, and merchandising, especially in perishables.
• Conduct quality and date checks on products, removing damaged or outdated items.
• Confirm daily cleaning checklists, sweep logs, waste pulls, and safety procedures are completed.
• Manage Assistant Closing Manager and Recovery team productivity, including scheduling and coaching.
• Utilize tools such as Hot List, NAFS, Electronic Reports, incorrect price sign reports, pallet tag utilization, productivity dashboards, and department-level reporting to validate execution and prioritize tasks.
• Ensure sanitation, cold chain, and safety checklists are completed daily and documentation is compliant for audit readiness.
• Champion “close to open” operational standards, ensuring departments are clean, stocked, and ready for the next day.
• Identify and escalate issues with equipment such as compactors, refrigeration, and cleaning tools.
• Reinforce ServSafe, PPE, and department-specific training for new and existing team members.
• Actively support departments in the bottom quartile by ensuring consistent follow-through on action plans and reinforcing daily execution standards.
• Work closely with ACMs, Club Manager, and Department Leads to improve closing routines and member experience.
• Perform other duties as assigned, providing operational support beyond primary scope as directed by club leadership.
• Execute assigned tasks and ensure compliance with product liabilities and company initiatives using BJ’s MY WORK system.
• Operate forklift safely and efficiently, following all safety protocols and procedures.
• Maintain consistent presence as an essential function of the role to support execution and leadership coverage.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan at a 15% discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED