Hotel Task Force Manager

NCG Hospitality•Madison, WI

2d•Remote

About The Position

The Task Force Manager will assist with management transitions, acquisitions of new property openings, distressed properties providing leadership to operations in staffing, budgeting, forecasting, P&L responsibilities, sales & marketing, guest services and facilities management at any one of our properties located nationwide. The success of NCG Hospitality stems from our intrepid crew of Team Members, who are committed to delivering extraordinary experiences to our guests, all while upholding our company's unwavering pledge to excellence.

Requirements

Hilton and Marriott experience required
75% travel availability, roles will vary greatly depending on property designation
Five or more years of hotel experience with three years in a management position
Strong interpersonal and communication skills; ability to speak clearly and listen attentively
Effective problem-solving skills
Ability to handle pressure with poise and finesse
Positive attitude, outgoing and friendly personality

Nice To Haves

Hyatt experience preferred

Responsibilities

Plans, develops, coordinates and implements the day-to-day operations of the property
Assists with property staffing to include recruitment & selection, training, orientation & development, scheduling, counseling, performance management, and other team member relations’ issues
Assist with the training and development of all property management positions
Lead varied duties and tasks as needed, the task force nature of this position will allow for full flexibility in this area
Drive property-wide improvements within team member training and development, to ensure top quality guest services and drive consistent guest returns

Benefits

Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day – earn bonuses for going above and beyond to support team and guests
Everyone Sells – earn cash for bringing in business to our properties
Paid Volunteer hours – Earn money for community service
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Same-day pay options
Referral bonus – earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Health Savings Account