Hotel Shuttle Driver - Hampton Inn Orlando International Airport, Orlando, FL
About The Position
Under general supervision, operates the hotel shuttle van to provide guests and potential guests with convenient and reliable transportation to and from the airport while following Company policies and procedures. Van drivers welcome and create a positive first/last impression upon guest arrival/departure. This function includes assisting with loading and unloading of guest luggage, providing information in regard to the hotel's facilities and events and directions to local attractions. Ensure the van is clean at all times including assisting with monitoring routine maintenance and immediately reporting in mechanical concerns. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests while welcoming guests to the city. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
Requirements
- High School diploma or equivalent required
- Valid driver's license for the applicable state
- Minimum of one year driving experience
- Acceptable MVR (Motor Vehicle Driving Record)
- Ability to communicate in a friendly manner with guests
- Must maintain a good driving record and notify management immediately of any changes in your record.
- Ability to convey information and ideas clearly.
- Ability to evaluate and select among alternative courses of action quickly and accurately.
- Must maintain composure and objectivity under pressure.
Nice To Haves
- Experience in a hotel or a related field preferred.
Responsibilities
- Operates the hotel shuttle van to provide guests and potential guests with convenient and reliable transportation to and from the airport.
- Assists with loading and unloading of guest luggage.
- Provides information regarding the hotel's facilities and events and directions to local attractions.
- Ensures the van is clean at all times.
- Assists with monitoring routine maintenance and immediately reporting mechanical concerns.
- Provides courteous, efficient, friendly service to all guests.
- Responds promptly and efficiently to inquiries, requests and complaints.
- Contributes to maintaining a positive work environment.
Benefits
- Highly competitive salaries
- Outstanding health benefits
- Extensive training and development programs
- Promotion within the organization
- Positive team-based culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
