Hotel Sales Manager

Phm 2018 • Orlando, FL

1d

About The Position

We are seeking an experienced, driven, and results-oriented Sales & Catering Manager to join our dynamic hospitality team. This role involves proactively generating group and event business across four hotels, managing the full sales cycle, and ensuring exceptional client service.

Requirements

• Prior hotel sales and catering experience.
• Minimum 3 years of successful hotel Sales & Catering experience.
• Experience managing events and sales for multiple hotel properties or a large resort with diverse group offerings.
• Proficiency in BEO development, group contracts, and post-event follow-ups.
• Strong understanding of corporate, SMERF, wedding, and leisure markets.
• Familiarity with condo-style hotel suites and extended stay clientele.
• Excellent organizational, communication, and negotiation skills.
• Tech-savvy, with experience in Salesforce, Delphi, Maestro, or similar platforms.
• Ability to work flexible hours, including weekends and evenings based on client needs.
• A proactive, energetic, and “hunter” sales mentality with a passion for hospitality.

Nice To Haves

• Experience preferably in a resort or condo-hotel environment.

Responsibilities

• Proactively generate group and event business through outreach, networking, cold calls, and community partnerships for all four hotels.
• Manage the full sales cycle: lead generation, client meetings, site tours, proposals, contracts, execution, and post-event follow-up.
• Write and detail all Banquet Event Orders (BEOs) with precision and clarity.
• Serve as the main point of contact for group clients, ensuring exceptional service across all stages of the event process.
• Collaborate with F&B and Operations teams across the hotel portfolio to guarantee seamless event execution.
• Monitor KPIs, analyze sales reports, and adapt strategies to exceed monthly and annual revenue goals.
• Represent the portfolio at networking events, tradeshows, and industry functions.
• Be actively present during events to manage logistics, resolve last-minute requests, and ensure client satisfaction.
• Meet or exceed monthly and annual sales goals for room nights and catering revenue.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed