Hotel Room Attendant

Commonwealth Hotels•Aurora, CO

1d•Onsite

About The Position

Join Our Team at the Hyatt Regency Aurora Denver Conference Center! Applications Accepted Ongoing. Hourly Rate $18.50 to $18.50. Welcome to the gateway to the Rocky Mountains, located halfway between downtown Denver and the Denver International Airport, just across from the University of Colorado Anschutz Medical Campus and the Children's Hospital of Colorado. Working as a Full-Time Hotel Room Attendant, Guest Room Attendant, or Housekeeper at the Hyatt Regency Aurora Denver Conference Center offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Room Attendant, Guest Room Attendant, or Housekeeper allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel’s convenient location, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members

Responsibilities

Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
Replenish guest room amenities, such as toiletries, towels, coffee, and other items, as needed.
Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.