Hotel Revenue Coordinator

Landry's, LLC.•Stateline, NV

About The Position

The Revenue Coordinator assists the Director of Hotel Operations in overseeing business processes designed to optimize the operation’s financial performance across market conditions. The role focuses on tracking, forecasting, pricing, inventory management, distribution, and internal communication. It also requires professional, personalized guest service consistent with the Company’s brand standards and K.E.E.P. core values: Kindness, Engagement, Empathy, and Positivity.

Requirements

  • Five years of experience.
  • Ability to manage employees and demonstrate training and coaching skills, with evidence of developing highly motivated teams.
  • Excellent analytical, problem-solving, administrative, multitasking, organizational, and prioritization skills.
  • Excellent verbal and written interpersonal and communication skills; fluent and articulate in English.
  • Ability to work efficiently, independently, and cohesively while consistently producing quality results.
  • Computer literacy in Microsoft Windows applications.
  • Minimum age of 21.
  • Basic math skills.
  • Ability to speak and understand English.
  • Ability to move throughout the hotel, including standing, walking, kneeling, and bending for extended periods.
  • Ability to sit for extended periods.
  • Ability to express or exchange ideas verbally and perceive sound by ear.
  • Ability to regularly lift, push, pull, balance, or carry objects weighing up to 50 pounds.
  • Ability to walk constantly up to distances of 500 feet during a shift and stoop and reach frequently.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Assist with pricing and optimization strategies and oversee distribution channels to maximize hotel room revenue.
  • Build and maintain Revenue Reports, the Holiday Report, FODR, and other reports used to maximize room revenue.
  • Oversee and manage the Nor1 program and revenue-maximization practices, including advance upgrades and Front Desk upselling.
  • Monitor room inventory daily and set restrictions such as minimum and maximum length of stay, closed-to-arrival dates, and limited inventory.
  • Maintain current and accurate information about room rates, packages, specials, and other hotel and casino information, and communicate it to reservations department employees.
  • Work with the reservation call center to assess sales and pricing strategies using conversion ratios and consumer monitoring.
  • Coordinate with Casino on special promotions and events to ensure room blocks are correct.
  • Monitor and track promotions that yield room rates where possible.
  • Prepare a weekly pace report by compiling relevant data from multiple reports into the approved format.
  • Maintain a log of trends, events, citywide and in-house conventions, and other factors that affect hotel occupancy.
  • Update and analyze calendars daily to identify yield opportunities.
  • Monitor OTA allotments and add or remove inventory as necessary.
  • Run and analyze competitor pricing reports to check parity across channels and support yielding decisions.
  • Prepare ad-hoc reports for executives based on projects and business needs.
  • Provide professional and personalized guest service consistent with the Company’s brand standards and core values.

Benefits

  • Multiple benefit plans to suit employee needs
  • Paid Time Off
  • 401K
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Employee discounts on dining, retail, amusements, and hotels
  • Community volunteer opportunities
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