Remote Hotel Reservations Specialist | Customer Support

Destination Careers • Baltimore, MD

12d • $45,000 - $65,000 • Remote

About The Position

This remote role supports guests with hotel reservations, itinerary coordination, and customer service. The specialist helps clients select accommodations, manage reservations, and ensure a smooth travel experience. The position is described as flexible and remote within the U.S.

Requirements

• Exceptional communication and organization skills.
• Enthusiasm for travel, hotels, and guest satisfaction.
• Self-discipline and accountability in a remote environment.
• Basic computer proficiency and comfort learning new systems.

Responsibilities

• Process and confirm hotel bookings through preferred travel partners.
• Communicate with clients about rates, availability, and reservation details.
• Provide professional customer service by phone, email, or chat.
• Research properties and destination amenities to match client needs.
• Maintain accurate reservation records and client preferences.

Benefits

• Flexible scheduling.
• Access to professional travel training and certification paths.
• Mentorship and advancement opportunities within Destination Knot.
• Access to industry discounts after completion of onboarding.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed