Remote Hotel Reservations Specialist | Customer Support
Destination Careers•Baltimore, MD
•Remote
About The Position
Destination Knot is expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and client support. The specialist helps clients select accommodations, manage reservations, and ensure a smooth travel experience from start to finish. This is a remote U.S. position with flexible scheduling.
Requirements
- Exceptional communication and organizational skills.
- Enthusiasm for travel, hotels, and guest satisfaction.
- Self-discipline and accountability in a remote environment.
- Basic computer proficiency and comfort learning new systems.
Responsibilities
- Process and confirm hotel bookings through preferred travel partners.
- Communicate with clients about rates, availability, and reservation details.
- Provide professional customer service via phone, email, or chat.
- Research properties and destination amenities to match client needs.
- Maintain accurate records of reservations and client preferences.
Benefits
- Flexible scheduling.
- Access to professional travel training and certification paths.
- Mentorship and advancement opportunities within Destination Knot.
- Access to industry discounts after completion of onboarding.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
