Hospitality Customer Service – Hotel Reservations (Remote)

Destination Careers•Maryland, MD
•$35,000 - $65,000•Remote

About The Position

Join as a Hotel Reservations Specialist and help clients plan their stays. The role provides hospitality customer service and hotel booking support, guiding travelers through the reservation process from a home office. The position includes flexible remote scheduling, training, access to travel booking systems, a supportive team environment, performance-based income possibilities, and travel discounts and hospitality perks.

Requirements

  • Strong customer service and hospitality communication skills.
  • Professional, detail-oriented, and self-motivated.
  • Basic computer proficiency and a reliable internet connection.

Nice To Haves

  • Experience in hotel reservations, hospitality service, or guest relations.

Responsibilities

  • Assist clients with hotel reservations, hospitality services, and travel planning.
  • Provide accurate details about hotel amenities, pricing, and availability.
  • Manage and update booking details and guest profiles.
  • Communicate promptly and professionally via phone, email, and online platforms.

Benefits

  • Flexible remote schedule.
  • Full training and access to travel booking systems.
  • Supportive team environment.
  • Income-earning possibilities based on performance.
  • Travel discounts and hospitality perks.
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