Hotel Overnight Shuttle Driver/Houseperson

Sree Hotels•Durham, NC

1d•Onsite

About The Position

The SpringHill Suites by Marriott hotel, located in the Raleigh-Durham Airport/RTP area of Durham, NC, is currently hiring for a part-time Shuttle Driver/Houseperson. The person hired for this position will work 11pm-7am; weekday and weekend availability is required. The primary purpose of this role is to contribute to an attractive and clean hotel, in accordance with company and brand standards.

Requirements

Prior housekeeping experience or other relevant environmental services experience
Must be available to work any hours/days of the week necessary to meet business requirements
Excellent customer service and verbal communication skills
Maintain a professional business appearance, attitude, and performance
Knowledge of cleaning techniques and safe use of cleaning equipment and chemicals
Ability to work weekends is required
Must have a valid driver’s license
Must have an acceptable Driving Record, with at least two years driving experience on a full license
Must be able to handle guest luggage in loading and unloading hotel vehicle
Fluency in the English language and the ability to speak, hear, read and write are required
Employees must be able to see clearly and possess excellent depth perception.

Responsibilities

Cleans hotel according to standards and within required timeframes to include but not limited to: dusting furniture, sweeping, washing walls, scrubbing floor, washing windows, doors panels and sills; emptying trash, vacuuming carpets, upholstered furniture, and draperies; cleaning bathroom
Maintains guest hallways, ensuring they are neat, clean and free of linen and trash
Completes work projects as assigned by supervisor and management
Cleans and polishes floors, windows, mirrors, vending machines, and ice machines
Vacuums, shampoos, and removes soiled spots from carpets as required
Removes all litter from public spaces
Transports trash and waste to disposal areas
Supports housekeepers by assisting with room servicing, including but not limited to, stripping beds, removing trash, bagging linen and transporting to laundry, etc.
Aids guests by delivering requested service items and amenities to guestrooms
Uses housekeeping chemicals as necessary to clean assigned areas to standard
Prevents any damage to hotel property by exercising proper caution with chemicals and equipment
Ensures proper maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner
Actively engages guests. Identifies the needs of our guests and meets these needs, aiming to exceed expectations at every opportunity.
Greet customers in a welcoming and friendly manner
Comprehend and abide by all traffic regulations while transporting customers to and from the airport or other designated site
Remain calm and alert at all times while operating vehicle, especially in high traffic areas
Lift luggage, packages and boxes from cars, vans, and carts, placing items on the ground, onto baggage carts, or conveyors
Maintain cleanliness of the hotel vehicles by cleaning and washing it when needed
Take vehicles for periodic servicing and fueling as required
Complete a pre-driving checklist for vehicles on a daily basis ensuring that all operational parts are in proper working order