Hotel Outlet Manager- Terrace54

Pearl Real Estate • Houston, TX

9d • $55,000 - $60,000 • Onsite

About The Position

The Hotel Outlet Manager for Terrace54 is responsible for overseeing the daily operations of the hotel's premier dining and beverage outlet, ensuring an exceptional guest experience that aligns with the brand's standards. This role involves managing a diverse team, coordinating with kitchen and service staff, and maintaining high levels of customer satisfaction through attentive service and quality control. The manager will drive revenue growth by implementing effective sales strategies, managing inventory, and optimizing operational efficiency. Additionally, the position requires close collaboration with hotel management to align outlet goals with overall property objectives and to uphold compliance with health, safety, and licensing regulations. Ultimately, the Hotel Outlet Manager plays a pivotal role in enhancing the hotel's reputation and profitability through outstanding outlet management and guest engagement.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in food and beverage management within a hotel or upscale restaurant environment.
• Proven leadership skills with experience managing a team of 15 or more employees.
• Strong knowledge of food safety standards and compliance regulations.
• Excellent communication and interpersonal skills.
• Certification in hospitality or food and beverage management (e.g., ServSafe, Certified Food and Beverage Executive).

Nice To Haves

• Experience managing a rooftop or outdoor dining venue.
• Proficiency with point-of-sale (POS) systems and inventory management software.
• Demonstrated success in driving sales and improving operational efficiency.
• Multilingual abilities to enhance guest communication.

Responsibilities

• Lead and supervise all daily operations of Terrace54, including staff scheduling, training, and performance management.
• Ensure exceptional guest service by monitoring service standards and addressing guest feedback promptly and effectively.
• Manage inventory control, ordering, and cost management to maximize profitability while minimizing waste.
• Collaborate with culinary and beverage teams to develop and implement innovative menus and promotions.
• Maintain compliance with all health, safety, and licensing regulations, ensuring a safe and welcoming environment for guests and staff.
• Analyze sales reports and financial data to identify trends and implement strategies for revenue growth.
• Coordinate with hotel management to align outlet operations with overall hotel goals and marketing initiatives.
• Handle administrative duties including budgeting, payroll, and vendor relations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level